Does anyone have a problem with this being inaccurate? My weight has been jumping all over the place.

No, mine's pretty steady. Of course, weight can vary day to day by 2-3 pound easily (if you weigh what I do around 200 lbs). Depending on food intake and such. The scale should be on a flat, hard surface, not carpeting or uneven tile. Also you can try to calibrate the scale by stepping on and then off quickly.

What color is the LED screen for the white one?

The LED's for the white unit are white.

I can see the read out on the black model is red. What color is the read out on the white model? It looks very light and possibly hard to read.

It’s white, and it’s very clear to read. I where glasses and I can see it without them on, which is an issue of mine.

My scale take 1-2 minutes to scan and sometimes I have to step on and off multiple times am I doing something wrong? Other reviews say 4-5 sec?!?

Dear Customer, Thank you for choosing RENPHO. We are sorry that the product may not have fully met your expectations. We sincerely apologize for any inconvenience. Rest assured, RENPHO scales come with a 1-year warranty dated from the purchase date and lifetime technical support. Regarding the connection issue, can you please try the below steps? 1. Reset the scale: If you are using the a model with removable batteries, you can reset the scale by taking out one battery for 5 seconds and putting it back in. 2. Reset the Bluetooth connection Ensure Bluetooth and GPS(For Android) are enabled on your phone > Open the RENPHO app > Under the "Measurements" section, select the top right "+" > Select "Device Management" > Find the model number that begins with “ES” and slide it left to forget the device; if you cannot forget the device, just go straight to the next step > Tap the "+" on the top right to enter pairing mode > Step one foot on the scale surface to wake it up > After a few seconds of loading, the scale model number will appear (begins with “ES”), tap it > Step on the scale again to complete the pairing. Tips: Download the correct RENPHO app which is free at the App Store and Google Play. RENPHO App works with Bluetooth 4.0 and supports Android 4.3 and IOS 7.0 or above. If the device and phone are in pairing mode but your phone does not detect the scale after several seconds, try resetting the scale by either replacing the AAA batteries or holding the reset button. After resetting, try pairing again. For Android, it’s possible that previously attempting to connect the scale could prevent a new connection. Check your Android phone’s central control panel under "settings" > Select “paired device” > Select "QN-Scale” and forget the device . Two ways to confirm that the scale is connected to your phone: 1. Bluetooth icon appears in the APP in the main display. 2. The weight displayed in the APP will exactly match the weight displayed on the scale’s LED screen in real time. If none of the above steps resolves your connectivity issues, try the "Bluetooth anomaly detection" function: 1. Open the RENPHO app. 2. Go to “My Account”and select “Settings”. 3. Select“Bluetooth anomaly detection”and follow up the instructions. 4. Submit the abnormality report. 5. Share your app account to support team. We will pass your issue to our tech team to further diagnose the problem. We hope these tips are helpful and they address your issues. Please feel free to contact us again by Amazon message or email at support@renpho.com for any additional questions. Thank you for your time. Best regards, RENPHO Support Team

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📈 Step into smarter health — track, analyze, and transform your body with RENPHO!

READY OUT OF THE BOX - Includes batteries and auto-calibration for instant, hassle-free use on any flat surface.
PRECISION AT EVERY STEP - High-sensitivity sensors measure in 0.2 lb increments for ultra-accurate tracking.
FAMILY FRIENDLY PROFILES - Supports unlimited users plus a special baby mode to track growth for all loved ones.
SEAMLESS APP INTEGRATION - Syncs effortlessly with RENPHO Health App and popular platforms like Apple Health & MyFitnessPal.
COMPREHENSIVE HEALTH INSIGHTS - Monitor 13 key body metrics including BMI, body fat, muscle mass, and hydration levels.

The RENPHO Smart Scale is a sleek, highly accurate digital bathroom scale that measures up to 400 lbs with 0.2 lb precision. It tracks 13 essential body composition metrics and syncs via Bluetooth to the RENPHO Health App, compatible with Apple Health, MyFitnessPal, and Samsung Health. Designed for the whole family, it supports unlimited user profiles and includes a baby mode. With automatic calibration, included batteries, and a tempered glass design, it’s the perfect tool for millennial professionals committed to data-driven wellness.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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