NUVO H2O Manor Whole House Water Softening System - softens your water without removing The healthy hard minerals in your water

I bought and installed this unit in July of 23. I noticed very little if any difference in water spots.Then approximately 5 to six months later there was a sulfur egg smell coming from my water, I assumed that the filter was due to be replaced. I replaced the filter but still had the foul odor. So I installed a carbon based filter to help combat the odor.I changed the filter again July of 24, but this time I decided to bypass the filter and after flushing out the water lines the odor was gone. For whatever reason it seems that this citrus based filter is causing the foul odor coming from my water. I should mention that both times that I have changed the filter that I wiped clean the filter housing as recommended.After contacting the manufacturer, they offered to sell me a upgraded Nuvo Trio system. They also suggested that I have my water retested or have my well treated. ( I had already had my water tested its completely potable). My advise save yourself alot of money and find another system

All parts advertised were included. There will ALWAYS be other parts that need to be purchased to convert an old softener system and hot water heater to a new system. This company can not know what system you are converting from, so have a knowledgeable person do the installation. Luckily my husband is a hands on repair man so it went smoothly. We are on a well in the country, this system is proving to work as described. NO MORE SALT - WOOHOO! Pam (&Ric)

How in the world they could ship out a piece of equipment that blatantly has a problem. Examing the pictures, there seems to be a solid piece of material stuck at the input port. It looks like either epoxy or the content of the water softener solidified inside the cannister. I opened up and tried installing the 1" input port nipple and discovered this problem. I submitted an online exchange and for some reasons it is not allowed. So the only option left for me is to return it. I just can't understand how this could happen for a $1000 equipment. Considering this water softener is for processing potable water and my concern is what could be an issue to something inside that I can't see.

The filter that came with unit really didn’t do the job, ie:water spots /ph didn’t change But taste was good and the Oder was low. I felt that I got ripped off and was now stuck with this unit, but since I replaced that filter this month the unit is exactly what the advertised. I would recommend this unit to everyone. The ph on first unit didn’t change -in/out 8.0 and on new filter it’s 7.6 ph

This was a complete disaster. The citric acid dissolved all the iron in my water into solution. It then plated out on all my fixtures and cloths. I removed it after a month and put in a iron filter, later I added an Aqusure 48,000 softener. The house is to big to be changed easily. Over all it was a bad experience.