Just bought this and it's only holding a charge for about 2 minutes of use? Is this normal? Is there something wrong with the battery?

I’ve had this and have used it regularly for several years. Until recently I could vacuum steadily for 30-45 minutes on a charge. I never let it just sit on the charger but would charge it either overnight or for a number of hours before using it. It was great for a long time. Now it runs for just a couple minutes then quits but I can get the power back for more time almost immediately. Irritating, but it got the whole car cleaned before a trip last week. I’d hoped the lithium ion battery was replaceable but have not found that to be the case for this older model. I would - probably will have to - buy Black & Decker again.

How many volts is this?

As Someone else mentioned, while this vacuum looks and smells and is even labeled the same as the previous version, it is not, including the Voltage. We had the previous version which was indeed 16V Lithium, and we loved it. Got a lot of use out of it and our young kids who were happy to help clean up with it; for about two years, when it died, just wouldn’t start anymore;So I ordered this one, which I thought to be a the same product, However, One of the changes in the design is that this vacuum now requires to be plugged in to be recharged, whereas the previous version had a charging base - you would just set it upright on the base and it would charge. Easy as pie, even for the kids. Based on the drama of endless empty personal devices, I knew this version was going to be a problem. I thought that a likely problem with the old one might be low battery cells and that I could replace them with cells from the “new” model. I opened the vacuum to get to the battery. It is clear that battery replacement is not intended to be a consumer activity. The old unit had 4 cells each measuring approx. 4 Volts, which makes sense for a 16V rating(4x4V). The new vacuum, however, had only 3 cells and each measured 3.5V So I concluded that the problem with the old vacuum was unlikely to be with the battery, as each cell measured the same and together would provide the rated 16 Volts. Additionally, it appears that the new vacuum has a significant power reduction, at around 9 to 10 VOLTS as others have answered. (3.5V per Cell X 3 cells. I strongly share the comment that this should be clearly labeled on everything for an effective comparison

Is the suction strong enough to pick up cat litter?

It will pick up litter. And then when you turn it off and hold it spout-down to hang it up, all the kitty litter falls out onto the floor. This thing is useless.

Has the lack of charging issue been resolved for 2017?

Not sure as have not owned previous model. I can tell you I can clean two cars, probably fifteen minutes on one charge without loosing suction.

Desertcart Logo

Deliver to EGYPT

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

✨ Clean smarter, not harder with cordless power! 🧼

SEE DIRT EMPTY FAST - Translucent, bagless dirt bowl lets you track debris levels instantly and empty with zero mess.
SLIM VERSATILE TOOLS - Rotating nozzle and extendable crevice tool reach tight spots others miss—perfect for home, car, or office.
COMPACT READY TO STORE - Lightweight 1.1 kg design with included wall mount keeps your cleaning gear stylishly organized and always charged.
CYCLONIC SUCTION MASTERY - Advanced cyclonic action spins dust away from the filter, maintaining peak suction for spotless results every time.
POWERFUL CORDLESS FREEDOM - 12V lithium battery delivers 12 minutes of uninterrupted cleaning—ditch the cords and clean anywhere.

The BLACK+DECKER dustbuster® Cordless Handheld Vacuum (HHVI320JR02) combines 12V lithium-powered cordless convenience with cyclonic suction technology for consistent cleaning performance. Featuring a translucent, bagless dirt bowl and versatile tools like a rotating nozzle and extendable crevice tool, it’s designed for quick, efficient dirt removal in tight spaces. Lightweight and portable at just 1.1 kg, it includes a wall mount for sleek storage and offers up to 12 minutes of runtime per charge.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

E£ 18617

Duties & taxes incl.

EGYPTstore

Free Returns

30 daysfor PRO membership users

15 dayswithout membership

Secure Transaction

ChatGPT - opens in a new tab Perplexity - opens in a new tab Claude - opens in a new tab Grok - opens in a new tab Google AI - opens in a new tab

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

View all Trustpilot reviews

Brand	BLACK+DECKER
Model Number	HHVI320JR02
Color	Blue
Product Dimensions	31.75 x 20.07 x 13.46 cm; 1.1 kg
Capacity	584 g
Power / Wattage	16 watts
Voltage	12 Volts
Material	Blend
Number of Speeds	1
Noise Level	70 dB
Runtime	12 minutes
Special Features	Translucent bagless dirt bowl
Item Weight	1.1 Kilograms

dustbuster® Cordless Handheld Vacuum

Details

Description

Specifications

Have a Question? See What Others Asked

Reviews

Common Questions