Call Centers For Dummies
Product ID: 278394907
💼Essential for HR & management pros
📚Comprehensive beginner guide
🚀Boosts call center efficiency
E£ 4872
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Description
📞 Level up your call center game — don’t get left on hold!
- NAVIGATE HR CHALLENGES - Tackle staffing and training with expert advice
- MASTER CALL CENTER BASICS - Step-by-step insights for newcomers and pros alike
- OPTIMIZE TEAM PERFORMANCE - Proven strategies to elevate your call center’s productivity
- TRUSTED BY 100 REVIEWERS - Highly rated with a 4.6-star average for practical value
- STAY AHEAD IN BUSINESS PROCESSES - Understand infrastructure essentials to streamline operations
Call Centers For Dummies is a top-rated beginner-friendly guide that demystifies call center operations, offering actionable strategies for HR and business managers to enhance team efficiency and streamline processes. With a 4.6-star rating from over 100 reviews, it’s a must-have resource for professionals aiming to master call center management.
Specifications
| Best Sellers Rank | #132,699 in Books ( See Top 100 in Books ) #430 in Sales & Selling #622 in Human Resources #1,797 in Business Processes & Infrastructure |
| Customer reviews | 4.6 4.6 out of 5 stars (105) |
| Dimensions | 18.75 x 2.31 x 23.5 cm |
| Edition | 2nd |
| ISBN-10 | 0470677430 |
| ISBN-13 | 978-0470677438 |
| Item weight | 1.05 Kilograms |
| Language | English |
| Print length | 384 pages |
| Publication date | 17 September 2010 |
| Publisher | For Dummies |
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