KeurigK-Supreme Single Serve K-Cup Pod Coffee Maker, MultiStream Technology, 4 Brew Sizes, 66oz Dual-Position Removable Reservoir, White

Keurig® K-Supreme Single-Serve K-Cup Pod Coffee Maker, MultiStream Technology, GrayThe coffee maker comes packaged in a retail box, exactly as you'd see on the shelf in the store. There are photos on the outside and basic specifications listed. Opening the box, right on top. You have what appears to be an instruction booklet, a filter assembly, and a coffee filter. The coffee maker is cushioned well using recyclable pulp-style cardboard packing. The coffee maker itself is further. Cushioned by a large foam bag. The removable pieces of the coffee maker are taped with that removable appliance tape we're all familiar with. One feature of the coffee maker that I hadn't realized from the pictures in the ad, the water reservoir has a large handle molded into it, to make it easier to pick up and move when you're refilling it. The lid over the pod section is very different from their earlier machines, it has five prongs that protrude out from the upper gasket, what looks like an oversized piercing needle, and four locator/ spacer prongs. The pod holder does pop out for cleaning or using a bulk coffee adapter, but it is pretty stiff to remove. It has a locator notch and three little snaps around the circumference to lock it in place.When setting up the coffee maker, after washing the reservoir, you'll have to soak the carbon filter assembly before putting it into the filter holder. The filter holder is a little different from what I've seen in the past, this one is completely clear plastic and has a snap arrangement at the bottom for the filter. You have to press both sides at once to get the filter holder out, which isn't evident at first. If you look closely at the two sides you'll see where you are supposed to press. There is a paper insert in the same plastic bag that holds the filter assembly, giving you step-by-step instructions and some helpful pictures.Looking at the packet with the instruction booklet, they note in several places that this is a new design that can use standard pods, but if you wish to use bulk coffee, you'll need a new adapter as the bulk coffee K-cup adapter is different from the old style. They have an explicit warning stating that you must use the new style adapter with the machine, and that the older style is not compatible.After cleaning and soaking the carbon pod for the water filtering, you'll have to make certain that you rinse it thoroughly, as there is indeed some charcoal dust that will come out of the filter. After you have put it into the new style holder, the holder has a snap-in locking mount at the bottom of the water tank. It takes a little bit of fiddling about, but once you have it in the right position it will click and snap into place. The new instructions for this machine recommend what they call a cleansing brew before trying to make coffee in it. When you first plug it in, all four cup sizes will blink. They recommend choosing the 8 oz button and then pressing the brew to start a cleansing brew to clean the machine. They note that you only have to do this one time, but I would recommend doing this after making hot chocolate or similar powdered non-coffee brews, as if the chocolate dries in the needles it can clog things up. Up.Also included in the instruction pack is a notation that you can save 50% off of K-cups from Keurig.com if you register your new coffee maker, and they also include printed grocery coupons for money off of pods and the descaling liquid they recommend.Making coffee with this machine is a similar procedure to the ones they've had in the past. The difference is what the machine does to the pod. Those five little protrusions under the lid all poke into the top of the pod, so you're used. Pod has a pattern of holes on the top in it like a five on a die. The bottom of the pod still has one hole, like we've seen in the past. I can only presume that those five holes are all pushing steam and hot water into the pod to process the coffee better. Personally, I can't see where it changes the taste of the coffee much, it tastes like it always does. Hot, smooth, and full.Being naturally curious, I had to pick open the cover on the used pod. To me, it seems like the used pods' grounds are dryer than some of the old ones. I think this is where the five holes in the top come in. The machine has forced the water (As steam?) through the pod harder and faster to thoroughly brew the coffee.

Decided to replace my Keurig 2.0 K500 system after its long useful life and still going strong, but I wanted a coffee maker that was fast brewing at the touch of a button and off when finished. The K Supreme is that coffee brewer. Turn it on and you have a hot cup of coffee in a minute, and after 5 mins it turns itself off. I like the handled water reserviour which allows easy refills, and the footprint is smaller than ther old K500 which is a plus. No complaints so far.

Coffee taste much better than the classic Keurig but the machine is not built as solid as the single brews but their is no warm up time need for the coffee. The light is missing on the water holder and the coffee lid when closing does not have that solid Keurig feeling that is much better than other k-cup coffee machines.

Great cup of coffee from this machine!I'll be honest, I've been a Keurig hater since they came on the scene over a decade ago, but this machine pours a really nice, flavorful cup of coffee. I ordered the reusable pods, which took a few reps to get used to filling, cleaning, etc. But I love the option of filling with my own fresh grounds from Peets, but I also love the pods when I'm in a hurry. I use filtered water out of my fridge to fill the water carafe and haven't had to descale or change the filter just yet. I did buy the cleaning kit just to be prepared to descale - based on the reviews I saw that mentioned the machine won't operate if it gives this error.

my Keurig came properly packaged. It worked for 10 days. i made about a dozen cups of coffee. the coffee was pretty decent. i contacted Keurig , they were courteous and after some simple tests i did which proved the machine was defective. they sent a new machine. so their service was very good. i gave this a 5 star rating because the coffee is decent and the service was very good.

I have had various Keurig coffeemakers for years. This size is my favorite. I’m single and have a large mug in the morning, but rarely have any more. What I like the most is that the water reservoir has a handle on it. I had one years ago that didn’t and I always spilled water when replacing the reservoir. I also like the different sizes. My mugs are anywhere from 8 to 16 ounces, so I can choose. Lastly, this brand is very dependable; I’ve never had a problem with any of the machines I’ve had.

Retired our 15 year old Keurig and after much research, decided on this purchase. I wanted one with the water reservoir on the side since it will sit in an appliance cabinet and thus easier to reach if on the side. Machine works great. Water heats up fast.

To any potential buyers, you should know that if you purchase a Keurig product from Amazon Keurig will not honor the warranty. I purchased this on 11/23/2024 and it stopped working 4/18/25 which is well within the warranty period of one year. When I went to Keurig to submit a warranty claim it was denied.Update - after rejecting the claim they reconsidered and approved it. Thanks Keurig