Hover-1 Alpha Pro Electric Kick Scooter | 18MPH, 18 Mile Range, 5HR Charge, LCD Display, 10 Inch High-Grip Tires, 264LB Max Weight, Certified & Tested - Safe for Teens & Adults

This is a trash product. I ordered three of these and not one powered up. Amazon needs to stop selling this product. After doing research I found two other individuals who had the same issue with this scooter from Amazon. One guy went one step further and ordered 4 and all didn’t work. Instructions says charge for 5 hours to get full charge, but when you plug in the charger it already shows green which is supposed to be fully charged. Repeat don’t waste your time on this Hover-1 Alpha Pro. Bad product.

I ordered a scooter and paid for it as new and received a used scratched up and deffective one. So I contacted Amazon and they told me I have to return the other one within a month but they were going to send me another one. I received the second one and had to miss work so I can receive it once I open it plug it to charge the same error , green light and not recognizing the batteries. The scooters do not turn on at all.I have lost the day of work (180$) , I have to pay for transportation to take these two huge boxes to a UPS ($60) , and paid $380... Totalling $620.And guess what Amazon told me... That they couldn't do anything about it. Even though I make purchases at least two times a week from them.I didn't notice the reviews but now I see that even though people are receiving defective products they will still sell them to try and take the chance to make some money.I asked to speak to a supervisor and I was told that there was none available.

Scooter DOES look great but simply...DOESNT WORK. If you see other reviews, IT DOESNT CHARGE. When I recieved it it looked like the item was just THROWN IN THE BOX. I normally see reviews b4 buying and didn't on this. Taught me a lesson to ALWAYS do so. On the flip side...Amazon did accept my return so I soon expect to get fully refunded. Amazon also stated they withh take this item off because of the complaints yet I still see here! In all...STAY AWAY DO NOT BUY

Others have complained about this scooter having issues with the handlebar stem screws not threading in— they were tough to start but very secure once installed. The other complaint is that people cannot charge the battery. That is easily remedied— spin the wheel for just a bit after plugging in the charger and it’s ok forever more.We have a HiBoy and an Urban Drift. This scooter compares well. It is sturdy and fast for a main-line scooter. It’s tall enough for adults and has a very wide board.Plus it has a built-in bluetooth speaker!Highly recommended for someone who wants a lot of features for a little bit of money

So I bought two of these scooters the beginning of June 2024. 1 I got to charge pretty easy by spinning the rear wheel and then letting the charger sit there blinking red and green for a while and then it turned solid red after an hour or so. The second scooter I could not get to charge and the charger would be green and then I got it to turn to blinking green and red. Finally after a day of the charger blinking green /red it turned red and charged, but but it gave an error code when turned on E2 which means the throttle is messed up. I tested it with the throttle from the first scooter and with that throttle it was not throwing the code. I contacted Hover and they told me to return it. Amazon would only give me a refund and not an exchange I presume because They raised the price from the two ... hundred and .. fourteen dollars that was my cost. I opened a new ticket with hover one about the throttle but and they never responded. So 0 stars for them. Bought and replaced the throttle myself and 2nd scooter then worked fine. Both scooters are quick. 18-21 mph on the flat. The range on the batteries is far below the 18 miles they advertise on both scooters. I got 12 Miles max before it went into limp mode and did 4 mph and that was in eco mode (12 mph max) and a fare amount of kicking to extend the range. Safe to say flat out lie on the battery range estimate given by Hover 1. I am about 190lbs.So for 215 with tax these are ok but not anymore than that and don't expect any service from Hover 1

Ok, so I ordered this thing brand new, set it up fresh out the box and it just didn't turn on. I tried charging it for hours, days, same result. I contacted support, they said I should contact Amazon. I took to shops around town, nobody knew how to fix it. I was going to return it and right the ugliest review, then one day my cousin tells me he had a dream where he just miraculously turned on my scooter. I didn't think his dream was fake, but everything I was trying failed. After like 3 weeks, he comes into my room, presses the button, and BOOM, it turns on. Maybe God was telling me to be patient, I honestly don't know. But this scooter wanted to play dead for 3 weeks and then just turn on one day. Interesting product, but it rides really well when it works. Update: A few months have passed and now this scooter turns off every two minutes. So frustrated with this experience.

The charger stopped working after a day. There was nothing in the charger port. No water got in. It just broke. I contacted the company and they said the batteries were likely bad and I should return it.I'm going to order a replacement, if the replacement is any better I'll try to remember to update my review.Edit: I received the replacement and now the charger itself didn't work, but since Amazon cross-shipped I still had the old scooter, so I kept the old charger and returned the new charger.I don't understand how I can spend $450 on a scooter and have all these problems with such an expensive product. I was thinking of going with Segway but apparently their customer service is pretty bad, so it seems like you just can't win and you have to keep returning these scooters until you get lucky. Altogether with the different brands and models, I purchased 7 scooters and returned 5 of them.