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| Best Sellers Rank | #52,092 in Books ( See Top 100 in Books ) #11 in Leadership Training #79 in Sales & Selling (Books) #113 in Marketing (Books) |
| Customer Reviews | 4.4 4.4 out of 5 stars (682) |
| Dimensions | 6 x 0.81 x 9 inches |
| Edition | 1st |
| ISBN-10 | 0071765735 |
| ISBN-13 | 978-0071765732 |
| Item Weight | 2.31 pounds |
| Language | English |
| Print length | 272 pages |
| Publication date | September 20, 2011 |
| Publisher | McGraw Hill |
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