My unit is not charging, It’s been connected tompower for over an hour and it ia still at 0%

The solution for me was to ACTUALLY use the charger cable that came with the unit: USB-A to USB-C... I tried multiple USB-C to USB-C (for example the plugs that recharge Apple devices), none of which worked, and was ready to give up (and order a new unit), but when I finally used the first without a fast-charger, it did work again without problems.

My unit will not charge, i've tried several cables and charging sources. what's the rma process?

Please dont worry, we will resend you a new thermometer if it's defective. Please change the charging head and cable of 5V, the current is more than 500MA, and please do not use fast charger, do not charge it through your laptop directly to try again. If it still be the same situation,please send a video to shun@ink-bird.com with your order ID, we will process this for you.

How can i contract the seller. Mine only came with 4 meat probs, it was supposed to have 3 meat probes and a ambiant probe

Mine came w/ 4 meat probes as well, I just use one of meat probe as a ambient probes & I’m happy grilling...

Can I customize the meat temp?

You can set a different temperature setpoint or range for each of the (4) probes. The application will remember the setpoints and ranges so you do not have to enter them each time. Simply select your setpoint or range for each probe.

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Description

🔥 Grill like a pro, chill like a boss! 📲

RECHARGE GO - Power through your cookout with a 1000mAh Li-ion battery and convenient USB charging.
RAPID RESPONSE TIME - Get real-time updates in just 0.5 seconds—never miss the perfect moment to flip or serve.
QUAD PROBE PRECISION - Track four different meats or zones simultaneously for perfectly timed feasts.
MAGNETIC ROTATABLE DISPLAY - Stick it anywhere and read temps from any angle with the large, 2.2” LED screen.
SEAMLESS BLUETOOTH CONNECTIVITY - Monitor your BBQ temps from up to 150 ft away—no more hovering by the grill.

The Inkbird IBT-4XS is a Bluetooth-enabled digital cooking thermometer featuring four probes for multi-zone temperature monitoring. It offers a wide temperature range from 32°F to 572°F, rapid 0.5-second response time, and a magnetic, rotatable LED display for versatile use. Powered by a rechargeable 1000mAh lithium battery with USB charging, it connects seamlessly to iOS and Android devices within 150 feet, ensuring precise, remote control over your BBQ, oven, or smoker.

Specifications

Brand	Inkbird
Special Feature	Timer
Age Range (Description)	Adult
Included Components	Battery
Outer Material	Glass
Specification Met	CE, FCC, RoHS
Display Type	Digital
Connectivity Technology	Bluetooth,Usb
Product Care Instructions	Oven Safe, Wipe Clean
Net Quantity	1.0 Count
Power Source	Battery Powered
Model Name	8541960664
Number of Batteries	1 Lithium Polymer batteries required.
Upper Temperature Rating	500 Degrees Fahrenheit
Response Time	0.5 Seconds
Reusability	Rechargeable
Lower Temperature Rating	32 Degrees Fahrenheit
Style	Digital
Indoor/Outdoor Usage	Outdoor
UPC	739750147399
Country of Origin	China
Model number	8541960664
Item Weight	358 g
Package Dimensions	16.89 x 11.81 x 5.89 cm; 358 g
Batteries	1 Lithium Polymer batteries required.
Item model number	8541960664
Are batteries included?	No
Lithium battery energy content	3.7 Watt Hours
Lithium Battery Packaging	Batteries contained in equipment
Lithium battery weight	0.3 g
Number of lithium ion cells	1
Number of lithium metal cells	1

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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