Shark AV1010AE IQ Robot Vacuum with XL Self-Empty Base, Bagless, 45-Day Capacity, Advanced Navigation, Alexa & Wi-Fi, Multi-Surface Brushroll, for Pets, Dander & Dust, Carpet & Hard Floor, Black

Sold to the uk, but with a us plug and suitable for 120v 60hz. So totally useless. And now they’re refusing to return it. Advert says 240vac and the questions say it’s a uk plug. But it’s just a plain lie. Not clear whether I’ll get my £750 back. Totally disgusting

This product has a US power plug and requires 110V 60Hz supply.

To start with the straightforward stuff, it is a fantastic product for those looking for something simple to keep their rooms clean when they cannot do this. I would not recommend it for super heavy cleaning of tons and tons of fur if you have a husky or another large shedder. I do not have any pets, so this was fine with me. I use it in my basement because it gets pretty dusty down there fairly quickly. It keeps it very clean, especially from all the debris knocked off of shoes. The app was, at first, minimal and did not provide much control over the robot. But they just recently released an update that shows a more clean interface, and it allows you to pause the robot if there’s an issue. Before there was no pause button, so it would be difficult to resume it when the robot would get stuck in a situation. It definitely takes more than a few runs to learn your room and to stop running into things. I have watched it slowly grasp where everything is, and it has finally stopped running into problems as much. It used to get stuck under my computer chair, but now it recognizes it and completely ignores it. It does an excellent job of cleaning dust, debris, and even little critters. There are 3 different modes to choose from when it comes to suction strength: • Eco mode is suitable for light cleaning around the rooms if you want to save the battery and such. • Normal mode works fine if you are doing a regular clean. I mainly use this mode because it cleans the best while reaching all rooms without running out of battery. • Max mode will cause it to lose battery much quicker, but it will clean at the maximum suction. This mode is excellent for these types of situations. However, I would not recommend using this mode if the area you are cleaning is large in size.

I am SO impressed with this little robo vacuum! I did a lot of research before purchasing as we have a dog who sheds a lot, and this truly does live up to the reviews. We have carpeted floor and it's able to pull a lot of the hair out of the carpet. If you run it once a day or every other day with a shedding dog, you will be in good shape. It mapped our entire floor perfectly in the first run. I was blown away. The technology has come so far! The app is clean and intuitive. It also makes setting up the Shark very easy. After it is finished mapping, you can add labels to each room, and schedule it to run at certain times, and in the rooms that you choose. If it gets full while it's doing the cleaning session, it will find its way back to the docking station, empty the dust and dirt, and then go back to wherever it left off. The only downside is that it can only map one floor in your house. If you're in a two story house, you can still use it on other floors by moving it to the floor you want to clean, and pressing the "clean" button on top of the vacuum, but you won't be able to do this from the app. It is fairly quiet, and has a low profile. It's able to sneak under beds and tight to reach places very well. Battery life seems great and no concerns there. The docking station is small enough that it isn't an eyesore. It comes with a nice little mat that the robot drives onto. When the robot docks itself, empties into the docking reservoir after a few seconds. This part is fairly loud, but only lasts a few seconds. For the money, you truly can't beat this powerful little robot!

First time with a robot vac. Did research and read all reviews, pros and cons and decided this was best for price. Ran for first time today and here are initial observations. Will update as I use it more. 1) this is not a plug and play item. I did have to spend time going around the house taping down extension cords, moving small items that can get knocked over, and marking where certain items of furniture are because apparently if an item moves from location it was at when robot mapped area it will get confused ( there were several reviews that mentioned that as an issue so I just went ahead and marked items that tend to be moved like a coffee table, and chairs (I used little pieces of a tape called “ gaffer tape” which is excellent because it holds well but doesn’t leave ANY residue when removed. Available on Amazon. 2) the model number used on amazon for this item is NOT the same as the model number on the robot, important because when calling tech support if you give this model # they don’t know what you’re talking about. 3) Had no problems setting up and connecting to wifi. 4) ran it on ECO mode because some of the reviews said it was better while it’s still mapping the house -will map it faster because battery lasts longer. I HAVE PETS therefore endless hair and debris and was impressed with suction at the ECO level which is the least strong suction setting. I Won’t try the other two modes until robot finished mapping. 5) there were a couple of areas where it got stuck but after a min or two it found its way out on its own, probably best not to help it unless it’s stuck for more time 6) it lasted 2 hrs and had to return to dock to empty itself twice (2nd time there was an issue described below. at times it seemed it wasn’t going to find its way back to dock but it did. 7) when it went through living room it missed area between sofa and coffee table, however, after doing the kitchen it went back to living room and found the missed area. 8) TWO BIG CONS: the previous model RV1000AE (apparently the one I bought is pretty new as of DEC 2020) has a SELF CLEANING BRUSH which is supposed to prevent long human hair wrap around the brush as was a feature I really wanted because this household has long haired humans , this model DOES NOT come with that. It has what they call a multi surface brush which is basically a regular bristle brush where my long hair got tangled and i had to tear, cut it off brush. Big bummer. ACCORDING to tech support one cannot buy the self cleaning brush to attach to this model. You would think Shark would make the bots so you could switch brushes if you wanted. Also, in the first 2 hr run an error message to empty the dust bin in the robot ( not the base) came up. While the bot and bristle brush did a great job of scraping the pet hair off the carpet, it bunched up in the dust bin and the base was not able to suck it up the 2nd time, I had to manually empty robot dust bin. Big bummer. 9) You need BOUNDARY STRIPS to keep bot out of areas you don’t want it. This model DOES NOT COME WITH THEM, whereas the previous model does. Chintzy move by Shark. OVERALL I am happy with it. I hope the problem with the dust bin clogging to the point of not self emptying will resolve itself after continuous use. I have both carpet and hardwood floors ( on which I have area rugs) and it has no problem transitioning from one to the other. Even though it’s not perfect I can now have a daily vacuuming of my house without me having to do it (I have a very bad back and knees and there is no way I could vacuum every day). As the bot is not finished mapping I haven’t tried any of the APP features-scheduling or picking a specific room to clean— I’m hoping the APP will work well because that was one of the major complaints I read in all the reviews.....the reviews I read were for the previous model because at time of purchase there was only one review for this model. As of now worth the money, it was on sale for $499 when I bought it. 12/25 update. On original review I had given it only 3 stars, now I give it 5. One of the CONS mentioned previously seems to have resolved, running it every day means less pet hair and debris so the dust bin on bot has not clogged again. still have to check brush for tangled human hair and rip/cut it off but I have to do that with normal vacs so I can live with it. Bot finished mapping house after 4.6 hrs of running ( a lot faster than what reviews had complained about). IMPORTANT, it is best to have the “CHARGE N RESUME feature on while mapping if big house, mine is 1900 sq ft, so it completes map faster. This feature does not mean the bot will re start vacuuming after it charges, it just means it will resume in area where it stopped. Final floor plan was pretty darn accurate (lot of negative reviews about the mapping being inaccurate), also found it relatively easy to create rooms. Have an iPhone 11, don’t know if type of phone was the issue for those who complained about difficulty with the feature. I do wish there was an option to create CUSTOM room labels. When creating rooms I found it’s best to zoom the floor plan when creating room lines, otherwise the named room may not correspond exactly to the actual room. This feature is a must because bot only completes 80% of house on ONE charge, then have to wait 3 hrs, so if u don’t want to wait that long to get a specific room done ....... The actual run time on ECO mode is approx 1hr40mins not 2 as previously stated, and the charge time is approx 3 hrs. The dust bin gets emptied at least once during that time. Many times bot seems to be lost- it will do 1/2 living room then go to bedroom then go back to missed area in living.. not a big deal as it gets it done. BOUNDARY STRIPS- don’t know yet if the NO GO ZONE feature in APP can replace the use of strips- for big areas maybe, but I have strips around pet water bowl and I don’t think I can make that a no go zone so I don’t have to have the strips. Will experiment with that feature as I’m not thrilled about having boundary strips in certain areas. My silly dog was initially scared of the strips and wouldn’t walk over them to get to her bed. Dog doesn’t love the bot she’s a scaredy-cat so she goes outside when in use... it only took the cat 2 runs of bot before she realized it’s harmless... hope to see her riding it some day :-) .... I am still impressed about the amount of stuff this thing is sucking up on ECO mode, and it is not overly noisy.I can only assume the other 2 modes are suction beasts but probably a lot noisier and drain battery faster. Though not perfect, if one is willing to spend the time for set up and understanding it’s quirks, it is definitely worth the $$$ ...I’m very happy.

I have a health condition that prevents me from vacuuming as often as I should to keep up with three shedding dogs. Years ago, I purchased a robotic vacuum but it couldn’t keep up with the fur balls and dust bunnies that were taking over the house. Plus, emptying the dust bin and untangling the roller were tedious and time consuming. Well, my life has been changed by my Shark IQ robot vacuum with its self emptying bin. It really has impacted our household favourably and lifts my spirits when ever I see him doing his job. I have named it “Pierre” and he quietly moves through the house doing a wonderful job. My sister-in-law purchased a unit after seeing Pierre in action. This is a fantastic robot vacuum...Pierre, I love you.

Delivery quick. This thing takes time to learn. Give it several days to get your layout. It does some silly things like go from one room to another for no apparent reason. Maybe to check or something or if it missed a spot. My floors are clean and seems to do OK on the bedroom carpet. Cat hair :( Pretty easy to clean. Although, Filters and such will need to be cleaned and you will need a screwdriver long enough for some areas to remove screws to remove filters. Overall the system is not bad and could use some app work and maybe a better sensor system so it does not try and run up onto certain furniture. It does what I need it too and that's what matters. Time will tell how it holds up. So far so good :)