BenQTK850 True 4K Home Entertainment Projector with HDR-Pro For Movies & Sports, 3000 Lumens, 98% Rec.709

The excellent picture quality and brightness cannot be denied. But (BenQ), you already knew that, right? That's why you only let people rate based on those... However, the advertising makes much of the native Aptoid apps and wireless capabilities of the projector which were, for me, the most important because of my setup requirements; I was reluctant to cable everywhere in one tiny room with inconvenient layout, though have ended up having to anyway. As with other models, BenQ also big up the on-board speakers which are just low power basic speakers not really worth having if you care anything about sound quality; but I knew that before I bought it, so the aforementioned failures are my greatest gripes.Firstly wireless connectivity; my projector seems to have shipped with prototype or experimental wireless features. It's the only explanation I can think of... Based on everything being in one small room and all other devices getting full wi-fi signal and reliable, usable Bluetooth audio streaming, pretty much all those wireless capabilities on the projector did not work - or were not usable anyway. Audio distorts, cuts out, and fast-forwards like a mobile phone in bad signal (don't patronize me about range, obstructions etc, I tried everything...). Video via the wireless dongle provided pixelates, freezes, jumps and drops the streaming connection altogether and dumps you back out to the main menu (remember, one small room and the Wi-Fi router is in it...). No amount of repositioning or reboots made any difference to any of it.Next the on-board Android / Aptoid apps. Again, must have been some sort of proof-of-concept they were working on with my machine (actually more likely, they've just moved everything to Android TV and aren't bothering to support or test Aptoid anymore). The projector comes with Aptoid installed. You can *sometimes* get a YouTube video to play by navigating to it (torturously) in the on-board Firefox browser. That launches the YouTube app and streams the video. However the YouTube app won't start if accessed directly. It briefly flashes up a white screen then dumps you back to the home screen with a message saying 'Unfortunately YouTube has stopped'. You have to be quick to catch that. I tried re-installing YouTube via the Aptoid store but still no dice.The Netflix app says it's not compatible with the device and launches a help page in Firefox browser (seemingly the only app that actually works). That *does* provide you with a link to get an APK which it claims should work but let's digress briefly to the Wi-Fi connectivity issue seemingly built into the device (or perhaps the wireless dongle that ships with it). When trying to download the APK, even though you can navigate to it and even away from it to another page, often fails due to 'no internet' (even though there *is* internet). The Wi-Fi dongle seems to be plagued with constant disconnects (possibly also why the streaming doesn't work but then what's the Bluetooth's excuse?). I learned this by going into the network settings and watching my Wi-Fi router appear, connect, disappear, re-appear, re-connect about three times in a few minutes. I wondered if it was an issue with my router and did the same on a few other devices but nope, the projector dongle is definitely the problem.But returning to the Netflix app: When I finally got the allegedly device-compatible APK to download, the installation failed with the message 'installation failed' (that's how I worked out what had happened, you see...). I couldn't find any other information on it.I also installed Amazon prime via Aptoid and that too failed to work although its complaint is something like 'NO_RENERERS_FOUND' (I'm not going to bother looking it up again...). Don't worry, I tried really hard to work it out. I Googled the message and everything... I'm just not going to bore you with the details.I promptly got in touch with BenQ support to ask why their £1,000+ device didn't work as advertised (only in respect of the software, though, I had long succumbed to the aforementioned dreaded arduous cabling for the rest). They responded by advising me (and I promise you this is an accurate summary) to try to:1. Find and install other versions of apps, maybe using APK files from alternative sources or maybe in the Aptoid app store (I'm not kidding!)2. Clear the cache and restart the deviceTheir advice was not specific to individual apps and not clear about how clearing the cache might be achieved. Anyway, unafraid of technology, I figured out the cache-clearing and as for the restarts, well...So I asked BenQ for specifics. For these apps, which APKs? Where can I find them? What if their installations fail? Details, people! DETAILS!To date, I have received no response from BenQ and I have put in to Amazon to return the device and ordered one that, according to other reviews, seems to actually work.PS: BenQ, not ok just offering the fields 'picture quality', 'value for money' and 'brightness' for the ratings. If you're going to advertise features, have the decency to include them in your ratings breakdown or better yet, maybe ship stuff which actually works...

Brilliant, just utterly brilliant and the detail is more like 8k! Incredible and thoroughly recommended and no I don’t work for B&Q

The projector does not project. No light coming out after power on.Sent it back to Projection Center to Poland. They refunded the initial amount, but not the return postage. So amazon had to step in. My review was removed from Projection Center and now they're back to all five stars :)I wonder if I should purchase it from a physical store instead..

Picture was as expected or better (paired with 2021 apple tv 4k running 4k hdr) but every aspect of the ui is slow from the hdmi switching (which almost times out when changing the setting before coming up) to the 3d. 3d works well but youll have to change the input source to 1080 non hdr to get it to work- which is a little frustrating, i knew 3d was 1080 but come on benq at least accept the same input!

Great picture quality, but like with most projectors the sound should be avoided, and I am massively disappointed with the software as well as the support from BenQ. This projector does not come with any auto-source settings, so each time you switch it on you have to wait and then fiddle around with the remote settings to select your source. This is not cool. Any TV like this would get ripped to pieces in reviews for this. Why can't it just show what's available from a source?! I have it permanently installed on the ceiling with a single hdmi input. I should be able to switch it on and that should be it! Considering its 2021 and this is an expensive projector this is a very poor effort from BenQ