Verbatim 2TB Store 'n' Save Desktop Hard Drive, USB 3.0, Diamond Black 97580

Before we begin, check the review (re the 3 TB model) by CambyPCWizard right here at Amazon. I quote:“It only gives you 2tb of empty space. It has 2 partitions that you can not do anything with. Wait for the 4tb”Indeed, perhaps 80% of the hapless PC’ers who buy the 3 TB model (without reading my review) will believe the drive is screwed up. Too bad everyone at Verbatim is a Mensa and cannot bother to write a decent quick-start user manual. Verbatim will receive a lot of returns of the 3 TB model when the only thing defective is the user manual.This is a combined review of these two models:Verbatim 3 TB Store n Save 97581 external USB 3.0 Hard DriveVerbatim 2 TB Store n Save 95780 external USB 3.0 Hard DriveThese hard drives have a few special features: on-off switch, Green Button software, excellent warranty, free back-up software, and cooling slots.Use the on-off switch to power off the drive when you do not need it (be sure to remove hardware using Windows so you don’t lose any data not yet written to disk). Many external USB hard drives do not feature an on-off switch. Green Button software is advanced power management to reduce power usage during times when your external HD is powered on but not being used. Most external USB hard drives have some method of reducing power usage when the drive is not accessed for an extended period (ask each manufacturer what their approach is).Both of these models cool well with appropriately placed cooling slots. It is absolutely amazing how many other brands of external hard drives are sealed boxes with no cooling slots or they have cooling slots ON THE BOTTOM (heat is trapped as it rises). In fact, the majority of other-brand external hard drive enclosures are not designed for proper cooling.Both models carry a seven year limited warranty – which is the best available.The USB 3.0 is very snappy compared to USB 2.0.Nero back-up software is included, but I have not tried it (I prefer SecondCopy by Centered ).You can run these drives while they sit on their thin edge (vertical). Not sure how you keep them from falling over.Neither model actually has feet, but rubber nubs are provided (you stick them to the bottom of your drive). This is satisfactory, the rubber nubs raise the drive slightly off the surface and keep the drive from traveling around on smooth surfaces.A possible negative: The provided USB 3.0 cable which connects the drive to the PC is very short.Unless you intend to place your Verbatim HD immediately next to your PC, consider a purchase of something like the following:http://www.amazon.com/gp/product/B002GNRZR0/ref=oh_details_o01_s01_i00?ie=UTF8&psc=1or a similar cable in the length that you require.Be aware: The real capacity of all these drives is about 20% less than Verbatim claims it is, for the same reason that every HD manufacturer lies about the capacity of their hard drives.I have four total of these Verbatim drives. Two of the 2 TB 97580. Two of the 3 TB 97581. The 2 TB drives have been trouble free. If you only need a 1 TB or 2 TB external hard drive (non-portable), I recommend the Verbatim Store n Save without reservations.All the negative info below pertains only to the 3 TB and 4 TB models. Read the following before you return your (???defective???) 3 TB Verbatim external hard drive.-----------------------------------------------Open letter to Verbatim:Dear Verbatim: Following is a partial excerpt from my letter to the retailer.-----------------------------------------------Mr. X, Customer Service Department Manager, Retailer:Dear Sir,Your Store is fine. I am not too pleased with the manufacturer of this device. I spent a lot of time figuring out what is going on with this device (Verbatim 3 TB Store n Save external hard drive). One problem is Verbatim's totally inadequate documentation and incomplete technical support. I think I now understand this problem but I solved it with little assistance from Verbatim. Expect to receive a lot of returns of these hard drives from computer newbees. I have a fair degree of computer knowledge and (at first) I thought something was defective with this hard drive. Why? Because it arrives from the factory set up incorrectly for Windows 7 and Windows 8 PC's. I cannot say with certainty that this external hard drive will not work (as it arrives from the factory) with any PC. This is a brand new entry to your lineup of offerings so you cannot anticipate how many of these are going to come back. However, when you start to receive a LOT (40% to 50%) of returns of this item, you should contact the manufacturer and INSIST that they provide a proper manual and proper technical support. An incomplete owner's manual of four pages (containing zero substance) is not acceptable.Thanks Steve==================================================================================Dear Verbatim: Following is a letter to the manufacturer of my latest PC:--------------------------------------------------Mr. XTechnical SupportTuesday 12 February 2013Dear Sir,Please see your Feb 10 email appended below.Yes, I agree with you. I believe that you are exactly correct.I have solved the problem (i.e., I now see one single device with one single continuous partition). Just letting you know some of the details.My issue is with Verbatim and their total lack of proper documentation.The Verbatim instruction booklet is four very sparse pages with not-useful information like (quoting): "Once the AC Adapter has been properly connected to the drive and an AC outlet, you can press the ON/OFF button to power on the drive." In other words, Verbatim states the obvious but provides zero hints why one physical device (the single huge external hard drive) shows up as multiple drives containing multiple partitions (in Windows 7 Disk Management).I have retired all of my old PC's which featured older operating systems. And I understand the issue of MBR vs GPT. So I had a vague idea what I was searching for. I fault Verbatim for failing to explain this issue and lay out the complete sequence of procedures to correct this issue.My sequence of corrective procedures:(1) Obtained "Verbatim Mode Change Tool" from Verbatim. Applying this software application to the> 2.2 TB external hard drive changed my view in "Disk Management" so I now viewed only one device divided into two partitions. The first partition ended at the 2.2 TB barrier and the second partition was not accessible.(2)Windows 7 "Disk Management" could do nothing with the second partition. Selecting "New Volume" affected only the first partition. Deleting the first partition, formatting, nothing made any difference. The second partition remained inaccessible. Instructions from Verbatim were not helpful (incomplete).(3) At the Command Prompt, DiskPart could not locate the second partition (insisted there was no second partition). So I used the Clean Command in DiskPart to delete the hidden partition. Be sure to caution any newbee to make certain that they have the proper disk selected in DiskPart if they wish to avoid a nasty surprise.(4) I finally had a single disk, no partition(s), one continuous unallocated accessible space.(5) When I returned to "Disk Management," it finally "saw" a brand new hard drive. Clicking "New Volume" in Disk Management caused Windows to prompt me to choose whether I wished the new disk to be "GPT" or "MBR." This choice was not possible until I cleared out the partitions, formatting, and whatever Verbatim did to make this one physical device appear to be more than one drive. I chose GPT because that is appropriate for > 2.2 TB hard drives.(6) I formatted the drive NTFS with allocation unit size 4,096.Thank you for your assistanceSteve--------------------------------------------------On 2/10/13, Support wrote:> Hello Steve,>> I suspect that Verbatim may have formatted the drive in an unorthodox manner> to provide broader compatibility with older computers.>> It should be possible to clean the existing format & initialize the drive> with the GPT partition style to create a single, greater than 2.2TB> partition. If you can provide a screenshot of the disk management> information, I should be able to confirm this and provide further> instructions on how to reformat the drive into a single volume.>> Kind regards,>> Mr. X> Technical SupportI do recommend both of these models. You cannot beat the warranty. They run very cool compared to other external hard drives. I expect these Verbatim drives to last for many years because they are trouble free.When you order the 3 TB model, immediately contact Verbatim technical support to obtain the “Verbatim Mode Change Tool.” Verbatim does not offer the tool unless you request it. And yet, for the vast majority of you, the tool is essential.You do not need to go through all the bs that I went through with my first Verbatim 3 TB purchase.Instead, follow this simple step-by-step procedure:(1) Save all software (provided by Verbatim) to another device (so you don’t lose it).(2) Run “Verbatim Mode Change Tool” and apply to your new 3 TB Verbatim hard drive(3) Look at the HD in Windows Administrative Tools => Disk Management. If you do not see one continuous unallocated partition, contact Verbatim Technical Support for assistance.(4) In Disk Management, click on your new hard drive. Windows will request a choice between “MBR” or “GPT.” Select “GPT” for drives over 2.2 TB capacity.(5) Format the drive(6) Move software back to Verbatim hard driveEasy and simple.Side note: By the end of year 2013, Verbatim will be offering a 4 TB model of their Store n Save External USB 3.0 hard drive. So if you need huge capacity, you might wish to delay your purchase. Everything that I have written re the 3 TB model – also applies to the 4 TB model.Warning: If you return your HD to Verbatim for any reason, first, try to save a backup of your data to another device.

Great system, works with or without the included software. I find this external hard drive easy and straightforward to use. It is not a complicated system, especially if you just choose to "Run Backp" to the hard drive instead of trying to do it using the Nero software. I found the Nero software confusing. Don't get me wrong, the Nero software works fine, but I prefer to just use my computer's backup capabilities to back up my computer.

I was looking for a simple USB HD to plug into our AirPort Extreme to share files from. We've got a 2 gig WD drive which works fine, but has that lame mini-usb connector (flimsy) and no power switch. Does the power switch matter? Not really, USB is hot-pluggable so maybe that's not something to complain about... Have I had a problem with the WD USB connector, no. It just kinda hangs on there though.The Verbatim drive is smaller, feels more solid, and has a decent housing. It also has a very nice USB 3 cable, that while short, is perfect for our application where the router is adjacent to the drive. It's also got a 7 year warrantee. Compared to the frequent reports of WD drives going back it seemed like a safe bet. When looking for another drive like this, I'd buy this on again.

Vented well. Nice looking product. Plugged in to my dish network walley. Makes walley a 2 channel DVR. With the 2TB, have had plenty of space to record what i want. Has saved me money. Great product, yes i am a fan of Verbatim. Will buy another when i need. I have used this one over a year.

Device died after slightly longer than 1 year. Attempts to contact Verbatim for their 7 year warranty prove impossible -- they request you fill out an RMA to which no response is ever provided. Not worth the purchase as when it dies, it takes your data with it. As an IT engineer, I know how to care for and repair a drive, and this is a simple case of component failure.

great price quick delivery works perfect we use these to do our daily server backupsand about every two years replace them to avoid any issues and try to be proactivethese drives are durable and perform well especially considering how inexpensive the are

My main concerns when I purchased this drive were: Durability, price per storage amount, and ease of use. I bought this to serve as my 3rd redundant backup for videos and pictures of my daughter, so durability is important to me and it is too soon to tell how this device measures just yet. I have had it for ~3 months with no hard drive failures yet -I will revise my review in another couple of years.Did not like the backup software that came embedded in it, especially since it ate some storage space. If you prefer a simple "drag and drop" harddrive with no embedded software, try the Maxell Gen HD (which I also purchased).Case is plastic but sturdy, does not need a stand to help prop it vertically. Overall, I would buy again.

HDD started to fail after 6 months. But I was able to get it replaced by Verbatim. I was lucky enough to see that it was failing and was able to back it up before hand. I gave 2 starts because it failed so soon and if I hadnt noticed it myself I probably would have lost data. I would have only given 1 star but Verbatim did replace the drive for me.