[Silver] EarCentric RIE400 Rechargeable hearing aids for seniors noise cancelling and feedback reduction, nano receiver in canal (RIC) for moderate severe hearing Loss personal sound amplifiers - Pair

I have been using my Phonak hearing aids for 5+ years until they stopped working. I was on the market again shopping for a new pair. The main reason I want to stick to Receiver In Canal (RIC) models is because I had a great experience with their tiny casing, lightweight, and natural sound, especially high-pitch speech. Unfortunately, I just do not have the budget to spend another several thousand on Phonak. After comparing several RIC models available on Amazon I decided to give Earcentric's RIE400 hearing aids a try mainly for 3 reasons: 1. tiny, invisible BTE casing. 2. very very affordable (RIE400 is one of the best value models. other RICs run up to several hundred dollars). 3. customer service - whenever I make any major purchase, I call the vendor first since I do not end up with no one to call when I need a warranty claim. I called Earcentric and talked to Ninia who helped me with my questions.The comfort and amplification on RIE400 is great. Sound is natural, I can hear my wife's voice clearly. It is extremely easy to adjust volume and hearing presets, I can also adjust the best fit for each ear individually. Squelching is minimal. The rechargeable feature is a plus. I did not realize that hearing technology has made such great progress over the 5 years! Another feature is that Earcentric devices keep the custom settings, even when they are powered off or during charging. Unlike my old Phonak, I have to adjust the setting each time. Just power them on and ready to go. So much easier!I probably will come back to review it again after a couple of months of usage. Thank you Ninia for helping me to make the right decision on this tiny device.

I purchased these hearing aids for my mother. This is the 7th pair we have tried. She may be turning 90 but she still doesn't want anyone to know she wears hearing aids. These are so small she love's them. She almost purchased a pair for $5,000 which is more than her first pair but decided they were not worth it she couldn't hear well with them. These hearing aids are amazing. I am soft spoken and she can hear me in the next room no problem. She had the TV volume on 27 with her old aids and now TV is on 15. They came quickly. We did receive one that wouldn't take a charge. I called and they sent a replacement immediately with an shipping label to send bad one back. Arrived fast. There are 2 charging bases which we would prefer one but an upside to having 2 is if one stops charging you can keep charging your aids while waiting for another charger. I may keep my sanctity now that she can hear well again and I no longer have to scream. I did purchase an accessories package also. Glad I did. The domes that came with the hearing aids just didn't work for my mother and the whistling wouldn't stop but in the accessories case there were the perfect domes for her. She loves them. We did buy the protection plan also. Excellent customer service. One call and a new aid was on it's way. I did call again but just to ask about tracking and I spoke with Ann she was so sweet, friendly and helpful. She said call any time with any problems. Now that we have found the perfect pair of hearing aids for my mother I may get to have a life again probably not though because she can hear everything thing now and wants to go everywhere. She could hear the microwave and even the squeaky water faucet outside when she was inside. I couldn't believe it. I would highly recommend these hearing aids. She said they are so comfortable the receiver is in the ear which is better than behind the ear. The sound quality is way better than we ever expected. She is at volume 1 so she has plenty of room to go up should her hearing get worse. This was one purchase that changed not only my mother's life but mine. Amazon of course is the best. I like the fact that you get free shipping but also if you don't like them for some reason you also get free returns. Everyone is different and I can only give a review based on our experience. Our experience has been amazing in all aspects from the hearing aids to customer service.

These worked so much better than the $2500 hearing aids I brought from my way doctor. Just one allowed me to hear so much better than the BOTH of my more expensive ones together. I have tiny ear canals so the fit wasn’t the best but it wasn’t something I couldn’t live with. Small price to pay to hear. And they last ALL DAY AND SOME. My more expensive ones lasted about 8 hours if I was lucky.UPDATE: I have to take a star off because I ordered mine in February and it is now August and one hearing aid is not charging at all. I also did a review on this product and they claimed that I would get a free item and I did not receive the item. I also did the registry for the product and I was supposed to get a year supply of parts for my hearing aids which I did not receive. And that was fine except for the fact that one hearing aid is not charging or working at all and I cannot get in touch with customer service. Other than that the hearing aids worked fine as long as you clean them and change out the wax guards.

I really wanted to like this. The concept sounds great. In reality, not so much. The ear wire is entirely too long and no matter how I try to bend it to fit, the hearing aid just keeps popping out from behind my ear. It also squeals at the slightest movement which is ungodly obnoxious. I tried every Dome that was in the package because supposedly that helps the squealing but none of them were effective. I'm highly disappointed because this sounded like a great concept. Unfortunately it is not working for me on any level. I'm going to send it back.