ZebraClip-On Multi F Series 0.7 mm Ballpoint Pen/0.5 Pencil, Powerful Orange Body (B4SA1-POR)

I can pull the pencil thing down but no lead comes out? How can I make the lead come out

Is the lead used in the pencil #2?

I've had this pen for a little over two months. The blue and black have stopped writing. The cartridges show that there is plenty of ink in them. Has

How do you refill the lead?