DometicFreshJet 3 Series, 13.5K BTU RV Rooftop Air Conditioner unit, White

The factory unit was so loud that I had to put it on low to have a conversation or off if I wanted to listen to music or the TV.Not so with the FreshJet 3. It’s not whisper quiet but no longer have to turn it off to listen to music or watch TV. And I can have a conversation even when it is on High.Unfortunately I had to buy the matching cover even though I was told I could use my existing. Grr. That was another $200. But the cover was easy to install and works fine.Over all I’m Very Pleased with the new a/c equipment.

I got the unit in a timely manner, thanks to FedEx. After arriving, the box was not damaged in any location. Reviews I read before buying, said the units for some people would arrive with broken AC's, boxes ripped and dented AC's. I took a chance and ordered anyway. The box was in pristine condition. Opened it up with the help of my service tech, and installed. After finishing and testing the AC, noticed one side and the rear with broken siding that lets air in. Sent a quick memo to the company and get this reply:Chris,We needed photos of the damaged unit and the packaging before installation. Once the unit is installed we cannot offer a refund or replacement. I apologize for the inconvenience.Thank youC&C AdminSo, there you go. You decide if this is the unit you want from this company.

I have a 2009 keystone cougar with a dometic AC unit with the older analog T-stat. I removed my old unit, cleaned the sealing surface, used some silicone sealant just due to the older mating surface of the camper is quite flat anymore. Put the new unit down, plugged it in to my control box (same plug) bolted everything together and works fine. Did not need a new T stat or seal kit for it. Total about 2 hrs of time including cleaning and resealing up the duct work on the inside while i had the unit out. Plug and play install.Edit: unit froze up and tripped breaker couple times. returning this unit.

Showed up damaged just like many other reviews reported…

Hooked up great got really good warranty

Easy to self install, hardest part is getting it on the roof and taking the old one down. Another issue we had was that this one was tied into our bigger AC unit that controls the thermostat at the front of the trailer, so we had to mess with some wiring, but after we got that figured out we have had no issues with the unit and this one is actually quieter than our previous unit which is nice.

Product seemed undamaged in shipping when I opened the top of the box. 60 days later the install technician observed that the base plate on the bottom was badly cracked. So I am having to return outside of 30 day window and pay a restocking fee.

I am very happy with this purchase