Dreo 6L Humidifiers for Bedroom, Smart Warm & Cool Mist for Large Room, 60Hr Quiet Runtime for Baby, Plant, Humidity Sensor, Indicator Light, 12H Timer, Google/Alexa, HM713S

This is a great humidifier. We live in Colorado, which is very dry year round, so we've owned several humidifiers. They've all worked well, but filling them is an absolute pain. This humidifier is easy to fill, it has a removable panel on the top, you just lift it off and use a jug to fill it. Or you can lift the entire tank off and fill it in the sink. I prefer to use a jug because I have back issues.The humidifier provides warm or cool vapor, and both are very effective in raising the humidity of our kitchen/dining room/lounge great room by 10%, which is pretty amazing considering how dry it is here. It's also a very attractive item, not like the bulky white plastic of our other humidifiers.Cleaning is easy. Just remove the tank and vapor tower, then rinse them. I use the provided cleaning brush to clean the base, empty it and rinse. Reassemble, fill, and wipe the exterior with a soft cloth. Ten minutes at the max, if I was interrupted halfway through.The app is very handy to set schedules and provide cleaning reminders. We also have the mineral filter, and the app does remind when to change it. Just remember to reset the reminders! It's a push of a button, but easy to forget.Speaking of the mineral filter: I ran the humidifier without a filter, and it produced a fine white mineral coating on the humidifier and the counter top. Not a huge deal, easy to wipe up, but we have very hard water so it was quite a lot. With the filter there's no white coating. So, for people in hard water areas the filters might be a good idea.Seriously, I love this device.

PURCHASE ISSUE UPDATESep 9, 2024.I am updating my original review from 1 STAR to 5 STARS...due to being contacted directly by a DREO representative.I was contacted by phone by a very pleasant and professional Dreo agent, Jane, who wanted to duscuss my humidifier purchase issue listed below. Jane was very extremely courteous and helpful. She was very concerned about the poor customer experience I had when I originally called them in Aug after I received my 713S Smart Humidifier which failed. Jane asked me to provide her with appropriate documentation and photos of my purchase via email which I did.I was contacted again same day and was offered a replacement unit. This is exceptional customer service. I communicated with at least three different people this time via email and phone within 48 hours and all were very responsive. It appears the DREO company wants to ensure they provide the highest quality products to their customers ... And excellent customer support!Original Review Below:I purchased this Smart 713s Dreo humidifier Aug 2024. After reading dozens of reviews in all of the 500 plus reviews about this humidifier and the "excellent customer support" they have been provided by Dreo with replacements, it seems that everyone who mentioned the "customer support Representative's name" ,.... I noticed her name was CAROL in every review!I had to call DREO for support the same day I received my 713S humidifier Aug 2024! It connected to my existing Dreo app beautifully. But on plugging it in... The Humidifier immediately Presented a E3 error code message on the display! But Vapor flowed immediately ... No problem. But The display wouldn't even work except for the E3 error code. No Display at all! I looked for that E3 error code for two and a half hours and was never able to find what the meaning of that error code was anywhere. So please be forewarned.... That E3 message for this make and model is not anywhere on the internet, nor is it in their manual or any DREO documentation.So I resorted to calling.. customer support. On speaking with a customer support agent, she put me through a lengthy "take apart the whole humidifier process".... AFTER... I had told her I received the E3 error code!! Very frustrating! She put me on hold for at least 10 minutes, and came back on the line and Simply told me that since I bought it at Amazon, it would probably be quicker to call Amazon and have them replace it, than to have their company DREO replace it because it would take 7 to 10 days for shipping.So I had to ask her what does the E3 error code mean?? After asking yet twice again, she told me that E3 code meant a "HEATING ELEMENT FAILURE ". I told her those error codes are nowhere to be found in the DREO documentation or on the website, and I had spent several hours trying to fix the unit looking for the code . She apologized... and said again it was best to call Amazon. I was pretty frustrated.BTW.... I purchased 2 DREO smart air circulators in the last 3 months from Amazon and they work great! And no problems with the app at all. Love those 2 super quiet fans!!But I was very unhappy that DREO did not attempt to rectify their product failure!

Love, love it. I can control it from the app on my phone and I have even linked it up to Alexa. I can tell Alexa to turn it on, to turn it off, and to put it on sleep mode which disengages the lights that distract me when I'm sleeping, all without leaving my recliner. It's extremely easy to refill, but 6L of water is hard to tote if you are frail or have arthritic hands. I use regular tap water although it would be better to use distilled, I don't have the room to store gallons of distilled water. You just have to be diligent to clean it regularly so as to avoid lime buildup--it will send a notification to your phone when it has run 100 hrs and wants to be cleaned. It will alert you when it's out of water and shuts itself off. It has a cool mist or you can choose warm mist, there are three levels of mist strength that you can choose. You can run it on automatic or manual adjustmentOn some occasions it makes a groaning noise on a higher setting but that's doesn't happen all the time, It's kind of temporary. Otherwise it is very very quiet. I will pleased with it and would highly recommend it. It helps stabilize the temperature in my house. when there's more humidity I don't feel like I'm cold one minute and hot the next. My dogs don't have static electricity when I touch them, which is great because they don't appreciate getting shocked from static electricity. And the humidity helps your mucous membranes from getting all dried out in the winter.