eufy Security eufyCam E330 (Professional) Add-On 4K Wired Outdoor Security Camera with Spotlights for 24/7 Recording, Enhanced Wi-Fi, Face Recognition AI,No Monthly Fee, Requires HomeBase S380

Superb quality camera - works a dream

I already have the S330 battery solar cams and a dual wireless doorbell so its safe to say I am stuck in the ecoaystem now.Homebase 3 is great and has a strong signal to all the cameras around the house. I fitted a cheap SSD to the homebase after installing this camera for the 24/7 recording.App has some things I would like to change but Eufy are often good with this.Motion detection works great but I am not sure it relys so heavily on the PIR like the battery ones. As its recording 24/7, alerts always show a second or so before motion, unlike the battery ones that usually miss the first second due to them booting up.I feel the app could be smoother when scrolling through footage.Image is almost identical to the S330's which was already a good 4k image. HDR is actually not needed to be honest.Night vision is strong and you can set it to activate the light when motion is detected for colour night vision, which is very good.I have mine attached to Hone Assistant and Alexa and the camera now actuvates alerts on my phone and TV and switches on a security light. Winner!

I have several of these cameras, and they work great! They connect quickly, which is rare for smart security cameras. Unlike Nest/Google and Arlo, which often take a long time to activate live view, Eufy is fast and reliable. Highly impressed with the performance!

Great camera. Lots more features than the 2c pro battery ones it replaced. Was easy enough to install. I had a silicon cover on my old camera which made the camera more subtle. Why Eufy don’t make black versions as well as white I’ll never know and the reason for the knock down star. I had to mask all the camera and plastidip this. It now looks far better and blends in more stealthily than a big horrible white thing. Come on Eufy. Offer the option or at least make a silicon cover for all the range and not just a few

Positives: 24/24 CCTV and image quality are superb + a decent price and no monthly charges. Negatives: all EUFY cameras (and most certainly all other makes as well...) would benefit from better wall mounts (sturdier / metal and theft proof - all these mounts are mostly plastic and over the time the sun will make sure all this stuff starts cracking and decomposing...it will be a slow process but it will happen - very sunny and ocean salty areas will be affected most) but the one on the E330 (compared to the one on the S330) is clumsy and restrictive in what concerns the angles / positions it can do and Dufy needs to improve this. I won't take any star away from it as it works brilliantly for the positives but perhaps I should...if Amazon allowed half stars! Warning: it will eat into your available storage very very quickly and the quicker the more of these cameras you add on to your system

So, I have to say I’m very disappointed. These cameras are not ready for market I feel. Firstly, the mount is very annoying (not a typical ball mount) this makes it very hard to position correctly when installing, especially if you need both horizontal and vertical adjustment. Anyway, the instructions are also poor, because after installing it, I tried to pair with the Homebase. What they don’t tell you is that your camera needs to be within a meter to pair BEFORE installing, this is because the Homebase actually plays a high pitched audio signal which the camera listens to. So… i uninstall the camera, then bring it back to pair it, finally it works. Now comes the real problem, I brought 2 cameras at the same time. One of them has an incorrect timezone, when it’s set to BST this camera is an hour behind the real time. I’ve tried everything they suggest, resetting, repairing, changing timezone, even uninstalling the camera and re-pairing it to the Homebase. Nothing. This is not just an annoyance, it also breaks the 24/7 recording functionality, and the AI multicam stitching. Here’s the kicker - if you set the timezone to one not affected by daylight saving times, then the time zones are matching across all cameras. What is also strange is that the problematic camera is many firmware versions behind than the working camera, but the app says it’s up to date. The serial number also has a different format, so I’m worried I have some kind of different camera here. Furthermore, eufy support have really let me down. I can normally rely on this company (Anker) to have excellent customer service. But in this case they simply pointed me at the knowledge base article about how to change timezone (i already did this) and now I’m waiting potentially days for a response. Really not good enough. I’d say, this product is not ready for market; and I highly recommend to avoid it for now.Of course, if anyone from Eufy wants to make this right, please get in touch.Update: Eufy fixed the timestamp problem, but I’m afraid more and more issues keep occurring. To Clarify I brought this system along with the doorbell, two of their solar cams and Homebase 3 and the indoor camera. I brought it to replace a ring system and I wish I hadn’t…1. So many false alerts, the video doorbell constantly notifies me about humans and animals even outside of the activity zone. No changing of settings can resolve this.2. Incorrect alerts, several times the doorbell has notified me packages have been picked up. Mostly while I am driving which causes me to stop and check, low and behold the parcels are there just fine (i always donate these videos)3. General camera drop outs, the internal camera keeps just going offline. No reason for this, and it’s about 3 meters away from the Homebase, so signal should not be a problem.4. The app doesn’t load a snapshot of the camera when you open it, you have to go and stream each camera individually for the image to update.5. Firmware update weirdness, different cameras seem to be on different firmware and the only way they can be updated is to contact eufy and have them enable the firmware update on the back end, this is super weird.6. Speed of doorbell notifications, the notification isn’t delivered anywhere near as fast as the £30 ring doorbell this £110 model from eufy replaced. Often people have gone by the time the notification is received.7. The volume of the Homebase chime is far too low, despite being set on full. And I cannot seem to purchase an additional chime for the Homebase 3?All in all, I cannot recommend this system right now. I am a big fan of Anker and previous eufy products, but this experience sucks!

Easy to set up. Excellent quality image. Love how this works in conjunction with my Eufy doorbell.

Great camera with the added light at night.You do need extra memory in your homebase to use this or insert an sd card direct into the camera.