My20 ELD (Electronic Logging Device), Truck GPS Tracking, FMCSA Compliant, 9-pin J1939, 6-pin J1708, OBD-II Diagnostic Ports, Subscription Required

Work great

I can’t sign up the account I tried to call customer service they didn’t pick up . QR code also didn’t work.

This device is awesome. After having an awful experience with the EZ-ELD (both customer service and device were a pain), I decided to order this and give it a try. The only thing that came in the box was this ELD and it’s really small, almost unnoticeable in my truck. The app I downloaded is very user-friendly. It has instructions on how to install the device. The customer service was top notch and they easily put my trucking info in to get the device going. They even checked up on me throughout the day to make sure the device wasn’t glitching on me. So far I haven’t had any problems. It logs my hours as it should and I’m easily able to edit and sign them off. If you are looking for an ELD, this is the one. 100% recommend.

This has been one of the best ELD units I have used,Coming from the paper log days, and use of other competitors that were not so easy to use.the customer service and support with My20 By konexial, is awesome, and I highly recommend the company for your ELD needs. The quarterly tracking of fuel for your IFTA filing is top notch, we have never had an issue.Drive wise for the scale houses has been great as well. Cheeper and more accurate then competitor that cost 5 times more in fees.Great job and thank you for the years of valued support.

These guys are awsome ! The support team is great ! Anytime i have questions or comcerns they are on it . These days integrity is hard to come by along with transparency . But these folks have it !I’m an owner operator so i deal with alot of different companys & brokers etc. that just tell you what you want hear. The My20 team is just plain & simple great , along with the device that is easy to install & down load app. I was compliant in minutes. Instant gratifacation !! These guys have some great things coming soon to help independent operators & bigger trucking co.Get the most out of our business dollar ! Bottom line is you can’t go wrong !! Reasonable cost , easy install & awsome support ! No regrets !RP Trucking

Despite the fact that I have had previous experiences with GPS tracking systems, I was looking for a device that would not only assist me in monitoring the real-time position of each car but would also incorporate diagnostic ports in a smooth manner. The fact that the setup procedure included both 6-pin J1708 ports and 9-pin J1939 connections was a pleasant surprise to me since my fleet consists of older models that have 6-pin J1708 ports and a few newer ones that are equipped with 9-pin J1939 connectors. When it comes to fleet owners that deal with a broad variety of vehicle kinds and manufacture years, I believe that this product's adaptability alone makes it useful. I had no issue determining the orientation of the device or the correct port while I was standing next to the truck's diagnostic interface since the gadget itself is small, durable, and well labeled. In order to be certain that everything was in accordance with the e-logging features that I needed, I made sure to thoroughly go over the handbook as well as the instructions that were supplied. This device was made particularly for the purpose of assisting me in keeping accurate records of hours of service and keeping a lookout for any mechanical difficulties before they became more serious. For the most part, the software that is paired with this tracker is a subscription-based application that provides regular updates and a complete dashboard. This program enables me to monitor the status of each truck, driver records, and real-time position on my desktop computer or mobile device. I was able to verify, with just a few clicks, whether one of the trucks was getting close to its needed break time or whether any diagnostic issue codes were appearing that required rapid attention. I was anticipating that I would be able to display all of this data in one location, which would be a convenient option. On the other hand, I have to say that my attempts to incorporate some of the more complex functions into the dispatch software that I already use have not been very successful. It was necessary for me to travel a few more steps in order to access the more advanced features, such as the generation of customized fuel efficiency reports. The basic tracking and electronic recording functions were perfectly synchronized with the product's own interface. Although it was not difficult, it did take some effort for me to figure out how to integrate the data fields in my third-party dispatch system so that everything would be in the correct order. Over time, I was able to get it to function properly, but I wish there had been more specific guidance for these more complicated integrations. Since I believe that other fleet managers may have requirements that are comparable to this one, it is possible that future software releases may simplify this procedure.

Excelente

Device started to malfunctioning they kept saying it's the driver not their device,they kept saying the same thing over over again instead of sending replacement device or offering a refund, we plugged a different eld to the truck it was reading and working fine so I know it wasn't us,so I say they have horrible customer service and hostile people, they charged us 300$ subscription fee and not refunding ,I called the credit card service to dispute charges,so it may work for you but if it doesn't,you're not getting no refund,I may consider removing this review if they decide to refund....