FlairSmart Vent 10x10 (White), AC Vent Cover for Walls and Ceilings.

Over the last 2 years I have replaced virtually every vent in my home with Flair vents. I currently have 20 vents, with 8 pucks (2 pucks are set as Gateways). I’m not sure why there are so many negative reviews. The vents are easy to install and setup if you can use a screwdriver and follow directions in the app. Yes, I agree with a few of the posts regarding the battery holder being a bit difficult to assemble and if you’re not careful, you can strip the screws. However, I have 20 vents and managed to install them all without an issue. Just use the correct size screwdriver and tighten the screws firmly without over tightening them. Many of the negative reviews also discuss setup issues, which I thought was fairly straight forward and is app based and guides you through. Understand also, that the vents do not stand alone, and that you must use pucks(thermostats) to control the vents. For my home, the vents have made a huge difference in temperature control being even throughout the house. Is this a cheap solution? No, but it’s much cheaper than adding zones to an existing hvac system and can accomplish the same thing. Each system must have at least 1 vent and 1 puck. The puck in a single system would be considered at “gateway” puck and requires direct connection via a usb plug into a usb outlet. This can be accomplished by converting an outlet to an outlet with USB port. There are many available here on Amazon. The more vents you add, the more gateway pucks you need. I currently have 8 pucks with 2 being designated as gateway hubs. Each puck will control the vents associated with it. Non gateway pucks can be plugged in to usb or run off AAA batteries. I use batteries in my non gateway pucks. I decided to put a puck in each room so that it will control the vents in that individual room. You don’t have to go all out like I did but I think the more vents and pucks you utilize the better overall temperature control. Additionally, I have reached out to Flair on multiple occasions via email and have always received a response within 48 hours or less.

These are great, when they work like they are intended. For all of the other times, it is extremely frustrating and I really wish I would have looked into the company and their support structure a little further. The single biggest point of frustration for me is that there is no live support option. You have to send an email to their support email box and just wait for a response and then go back and forth with them until your issues are resolved. There's not even a live chat option.The products seem to be extremely touchy. My current problem is the vents keep resetting the mode that the Thermostat is in to Heat, even after I manually update it to Cool. This results in the vents operating off the wrong trigger temperatures and defeating the entire purpose of having them. Great thought and idea for the product, but awful execution in terms of support structure for working through buggy systems and issues.**5/23/2023 Update**Now, when the Air Conditioning is on, half of my vents say they have poor signal and just stay closed. They've not moved, the pucks haven't moved so I'm not sure what is causing it but the problems coincided with the transition from Furnace use to Air Conditioning use.10/9/2023 UpdateFlair vents and pucks are doing the exact same thing as before, but in the inverse where they wo t register a change from cooling to heating. Update to reflect 1 star. A "smart" device shouldn't require constant oversight and manual interference for them to work properly. Avoid until they figure out how to offer live tech support and/or build a more reliable back end.

Our house is about 35 years old and we have had issues keeping the temperature of our upstairs even close to uniform, even after extensive updates to the house. These vents have changed that all together. We installed these vents in two rooms and have another smart vent pre-ordered directly from the company. The two vents that we installed have been working very well. They are keeping two of our most problematic rooms much closer to the set thermostat temperature!On the con side, you will need to also pick up the fairly pricey Puck to act as a gateway for these vents. Fortunately the Puck also pairs with our Ecobee thermostat and can use the Ecobee sensors in lieu of additional Pucks.Another con is that the app is fairly finicky about setting up the Puck. I had to go through the process about 6 times for the setup to actually work as intended. The Puck requires a 2.4GHz wifi connection in order to operate. We have a dedicated 2.4GHz wifi system as we have set up a whole smart home, but in spite of this the Puck still took multiple tries to set up.Still, in the end the system did get set up, and after the Puck paired with our wifi system the vents paired quickly and easily. I would heartily recommend these vents for any home that has issues maintaining a constant temperature across different rooms.