How are we able to deliver and maintain freshness for 18 months?

We seal each individual pouch with a breath of natural nitrogen, which drives out any oxygen and moisture and thus creates an inner atmosphere conducive to freshness.

Are the filter bags OK for the environment?

Yes. The filter pouch that holds the coffee is made from sustainable material based on the ISO14001 standard, and the hangers are recyclable.

Are Tribo Coffees considered 'specialty grade?'

Yes. All Tribo Coffees adhere to SCA standards. We only use high quality Arabica coffees. Our coffees score 80+ when graded by professionals. During roasting our beans are free of defects. All Tribo Coffees are clean, consistent and flavorful.

My cups and mugs are slightly bigger than typical ones. Do you have any brewing recommendations for me?

Yes, we recommend that you fold the hangers for greater stability. See listing photo for reference.

Can I steep the filter like a tea bag?

We don't recommend steeping the filters like tea bags. The grind size has been calculated to match a traditional pour over brewing process You will brew delcious cups everytime with approximately 200ml of water at a temp of 92C/197F.

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Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.