👶 Stay close, stay secure—monitoring made smart and stylish!
The Babysense Prisma Baby Monitor features a crisp 5” HD 720p display, a customizable 6-color night light, and a selection of white noise and lullabies to soothe your baby. Its long-lasting battery and smart ECO VOX sound-activated mode ensure extended use without frequent recharging. Operating without WiFi, it guarantees secure, hack-proof monitoring for ultimate privacy.
A**A
If you’re considering this monitor or on the fence, just buy it!! Definitely worth the price
Such a wonderful set of cameras and monitor! (Previously owned hello baby for a cheaper option and there is a SIGNIFICANT quality difference between the two. Don’t go cheaper on a baby monitor, you’ll likely be using it every single day and every night for years!!) Great quality and great features! I purchased an additional camera to have 3 and I can even add a fourth when the time comes!Camera quality is very good! Has auto shift from day to night time with pretty decent color accuracy. I love the temperature display so i can adjust my ac as necessary! I’ve never used the sound/song feature since we have sound machines but it’s a wonderful feature if you’re traveling with the cameras or don’t want to also purchase a sound machine.Security seems good, I’ve never had an issue.This set is definitely worth the money.Easy to mount to the wall. Pan tilt is excellent!!!I had an issue with the range on my set however customer service reached out to me and promptly solved my issue!! I haven’t had a range issue since! Customer service is 10/10 They went above and beyond, I will forever be a babysense customer!
M**Y
Great Value for this Camera!
What a great camera for the price. I did a TON of research before purchasing and ended up going this 2 camera set. Has a big enough screen to get a great view of both kids and alternates between feeds with sound every 10 seconds or so. Has some other great features that I personally don't take advantage of like built-in night light and lullaby music.I recently had an issue with one of the power cords and the company was super quick to send a new one while I was still under warranty. You can't go wrong with this one!
J**
Clear image and great connection
The media could not be loaded. The device was very easy to set up. The two cameras were already paired to the parent unit and it comes with two wall mounting kits. This is an amazing price for 2 cameras and a parent unit. Before we moved and had our second kid, we had a Hubble camera that was almost the same price for only one camera. On top of it (Hubble) being over priced, we would constantly have connectivity issues and the camera quality wasn't nearly as clear as the the Babysense. The VOX feature, split screen, and zoom on this thing are amazing. I also love that I'm able to see the whole room by moving the camera.The only downside of this Babysense monitor, which isn't really a downside since it was resolved, is that after 1 night of using it the parent unit started making a weird sound (see video). I tried turning it off and on and pressing the reset button on the back, but neither of these things worked. And I also made sure it wasnt coming from my kids' rooms or the cameras themselves. So I called customer service and the rep, Chris, was great. He was very polite and guided me through some troubleshooting tips. Since we weren't able to resolve the issue, he ended up sending a new parent unit, free of charge. He said it would arrive in two days, but to my surprise it came in the very next day. Within less than 24 hours of calling customer service, I already had a new parent unit at my front door.Although the first parent unit was defective, I'm still giving a 5 star rating because the issue was resolved in a very quick and easy manner. Their customer service is one of the best I have seen. They also make it super easy to contact them by providing their contact information right on the parent unit so you always have it on hand. I will update this review if any issues arise with the new parent unit.
K**I
Love it
This monitor is amazing. We've been using it for over a year with two cameras. It's easy to switch between them and we have never had an issue with audio failing or failing to switch. I like that the monitor can stay lit up indefinitely if you want. The picture quality is great too. Even the little lever that holds it upright on the nightstand is surprisingly sturdy. The signal range is excellent, and I can even walk around outside my house with it. If I had one gripe, I would like the screen to go even dimmer, but it's not bad. We recently had an issue where one camera was adding a strange staticky clicking noise to the audio and I contacted support and they figured out immediately it was a faulty power cord and sent me one despite me being well out of warranty, which was phenomenal. So, so happy with this and the support team!
S**E
3.5 months & it’s useless (updated to 4 stars)
Update: I reached out to babysense directly through the help email on their website. Before I had the chance to ask, they had a new replacement monitor on its way to me. The new monitor was easy to set up and pair to our current cameras and it works just like new (as it should because it is). I do wish that there was a way to extend the battery life. On our optics monitor, we were able to swap out the battery it came with to a larger high capacity battery. That set up lasted us 5+ years and kept its charge much better. BUT, the picture wasn’t as clear and I get that a better quality video feed takes more energy to sustain so it’s not quite apples to apples. Customer service was impeccable and so very helpful in resolving the issue.Original: So very disappointed in this. My sister in law has this monitor too and is also having the same issue. We finally replaced our optics monitor that we had for over 5 years with this one. The picture is better and having split screen was a bonus. But in 3.5 months the unit is unusable and it’s kind of ridiculous that we spent the money on this and it stopped working so soon. The monitor stopped being able to be charged. Obviously I would way rather sacrifice the split screen and clearer view for a monitor like the optics one that will continue working. 5+ years vs 3.5 months. Very frustrating.
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