Why does my power bank provide less power than expected?

There will be losses during the energy transmission process. If you use your mobile phone to consume power while charging, the number of charging times will be less than the actual number.

Why does it get warm when used?

Heat generating is a totally common case when wireless charging as energy is lost, converted into heat, and dissipate.

Will the magnetic work if the phone has a case?

This magnetic power bank is only compatible with magsafe phone cases.The phone itself needs to have a magnetic suction function to hold it.Such as iPhone 12-15 Series

Can this mobile power supply be brought on board a plane?

Magnetic battery packs comply with all airline regulations，and is the best accessory for your trip

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⚡ Stay powered, stay ahead — charge wirelessly with magnetic ease!

POWER THAT KEEPS YOU MOVING - 10000mAh capacity charges iPhone 15 nearly twice on a single go.
SMART SAFE POWER DELIVERY - Built-in multi-protection system with low current mode for delicate devices.
SOFT TOUCH SILICONE COMFORT - Non-slip, skin-friendly silicone finish makes it a pleasure to hold all day.
LIGHTNING FAST PD 20 W CHARGING - Swift wired and wireless charging for all your devices, no waiting around.
MAGNETIC GRIP HANDS FREE CHARGE - Ultra-strong magnets hold your phone securely for one-handed use while charging.

The UGREEN PB561 is a sleek, lightweight 10000mAh power bank featuring 20W USB-C Power Delivery fast charging and 15W magnetic Qi wireless charging. Designed for seamless compatibility with iPhone 12-15 series, Samsung Galaxy, Xiaomi, iPad, and more, it combines portability with smart multi-protection safety features and a soft silicone exterior for comfortable, secure handling on the go.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

E£ 7745

Duties & taxes incl.

EGYPTstore

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30 daysfor PRO membership users

15 dayswithout membership

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TrustScore 4.5 | 7,300+ reviews

Anita G.

Good experience, but the tracking updates could be better.

2 months ago

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Fantastic experience overall. Will recommend to friends and family.

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Product Dimensions	10.58 x 6.78 x 1.31 cm; 222 g
Batteries	2 D batteries required. (included)
Item model number	PB561
Special features	LED Indicator, Quick Charge, Pocket Size, Wireless Charging
Other display features	Wireless
Colour	White
Whats in the box	10000 mAh wireless charging power bank
Manufacturer	UGREEN GROUP LIMITED
Country of Origin	China
Item Weight	222 g

UGREEN PB561 10000mAh Power Bank Wireless PD 20W Fast Charging, Magnetic USB C Portable Charger, External Portable Battery Compatible with iPhone 15/14 Series, Galaxy, Xiaomi, iPad, LG, Google, White

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