TP-Link ER8411 | Enterprise Wired 10G VPN Router | Up to 10 WAN Ports | High Network Capacity | SPI Firewall | Support Omada SDN | Load Balance | Lightning Protection | 5 Year Manufacturer Warranty

Very poor Tech support

بائع محترم

This is a great core switch for both small office / home office and residential to help take advantage of multi-gig internet connectivity. I've had the switch installed for about 10 days now and it has been functioning seamlessly. My only complaint is that the switch is configured default for private IP 192.168.0.1; I failed to catch this fact during the initial installation, and it crashed my network due to an IP address conflict with my router, which has the same IP address. After realizing this, I disconnected the switch from the network and connected a computer directly to it (manually configured for IP address on the 192.168.0.x network) and logged into the switch's web interface to change the switch's IP address to one that is available on my live network; and then reconnected the switch to my main network. After doing this, I was able to easily adopt the switch via Omada SDN controller (OC300). TP-Link should have this switch default to DHCP for IP addressing, which I believe the majority / all of their other Omada SDN switches do.

Had a issue with bell new giga hub. It has a software glitch. Tech's at bell know this and are waiting for a update. I had tried to use the ethernet 10gig jack. Bypassing the router. Using it as a modem. Had to call bell to down grade to bell hub 3000. Once it arrived bell tech showed up next day with the sfp adapter. Used the bell hub for one day making sure no dropping of internet. Once all was good I installed the sfp into the er8411 router. Had to update firmware and the speed jumped to above 1.5 gbe. Hit 1800 download and 1100 upload. Wow. It has sfp+ input and multi wan configurable inputs. I can use the tc4000 dual link wan connection. Trying to get my cable provider to allow this. This router is fantastic. Only wish it had a qsfp output. A 40 gbe lan. You can use the multi wan as a 4 link aggregation to a tp link switch and really move data from point to point. The unit also has usb 3.0 for printer or better yet a USB lte stick. Wish tplink has a USB lte 5g coming soon. If you want me to test one i am happy too try.

The configuration interface is the same as basically every other TP-Link device. No surprises there, but that does mean the menus are basic and very simple. At the very least this doesn't require a controller and can be configured in standalone mode, however this lacks a lot of configuration options you would expect to see in a more enterprise-class device. I'm pretty disappointed with the firewall and security options, there are basically none. As for performance, with iPerf3 and a few processes I can get 9.46 Gb across the WAN link in both directions which is fantastic. I had trouble getting the full 10Gb with HTTPS transfers or Ookla speedtests but I think that could be due to my cheap desktop NIC. Not sure. I wish there were at least some better options for traffic shaping. The most curious thing was my WiFi performance tanked. With my pfsense router, my EAP660HD has no problem getting 800 to 900 Mb/s downloads on my wireless devices. When I swapped in the ER8411, my download and upload speeds dropped to ~ 150Mb/s. I could still get full speed to local devices on my network, but anything over the WAN had very poor performance. I couldn't figure this out, and the ER8411 doesn't have much in the way of a UI to diagnose it. Maybe a firmware bug or config default that I couldn't see, not sure.

After struggling with networking issues In our office I decided it was time to upgrade the network. Fully committed to the Omada ecosystem with switches, router and access points. Auto configured and was up and running in min. Tons of features for vlans etc.