My earbuds are charged, blue tooth is on but not synching. Has anyone else had this problem?

Try resetting your earbuds if you have taken off the protective film already on your buds connector pins. Put them in the case and hold the touch controls at the same time on each bud for 8 seconds you'll see the case flash 3 times. You should have them reset at this point. Then pair again. Hope this helps

can only one at a time be paired and used with a phone?

If your thinking to just use one and leave the other in the case then yes, I alternate mine in and out all the time, but if your thinking to keep one and then give one to friend to connect to a different device, I don't think so...

Do these stream in AAC codex?

They are supported by both aac when not making calls and such when making calls or using mic

If a call is coming in, is there a button to tap on the earbuds to accept it or whatever do you need to answer using your phone?

Both earbuds have touch surfaces.

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soundcore by Anker A20i True Wireless Earbuds, Bluetooth 5.3, App, Customized Sound, 28H Long Playtime, Water-Resistant, 2 Mics for Al Clear Calls, Single Earbud Mode, Portable Design

Product ID: 680559588

Details

Brand
Soundcore
Colour
Purple
Ear placement
In Ear
Form factor
In Ear
Impedance
16 Ohms

🎧22 customizable EQ presets

🔋28H total playtime

🎙️AI-powered dual mics

Description

🎧 Elevate your sound, own your space—because your ears deserve the best.

FAST CHARGE FAST LIFE - 10 minutes charging adds 2 hours of playback—power up quickly and stay connected on the go.
TAILOR YOUR SOUNDSCAPE - 22 EQ presets plus BassUp tech let you craft your perfect audio vibe via the intuitive app.
ENDLESS LISTENING FREEDOM - Up to 9 hours per charge, 28 hours with case—never miss a beat on your busiest days.
CRYSTAL CLEAR CALLS ANYWHERE - AI-enhanced dual microphones cut through noise so your voice always stands out in meetings or calls.
SLEEK LIGHTWEIGHT PORTABLE - Compact design with lanyard fits effortlessly in your pocket or bag—style meets convenience.

Soundcore by Anker A25i True Wireless Earbuds combine Bluetooth 5.3 connectivity with 28 hours of total playtime, customizable sound profiles via app, AI-enhanced dual microphones for clear calls, and a water-resistant, lightweight design. Perfect for professionals seeking premium audio, portability, and seamless call clarity in one sleek package.

Specifications

ASIN	B0BTYC61K8
Additional Features	Fast Charging
Age Range Description	ALL
Antenna Location	Listening to music, phone calls, on the go, sports
Audio Driver Size	6 Millimeters
Audio Driver Type	Dynamic Driver
Battery Average Life	28 hours
Battery Charge Time	2 hours
Best Sellers Rank	#20,037 in Electronics ( See Top 100 in Electronics ) #858 in In-Ear Headphones
Bluetooth Range	10 Meters
Bluetooth Version	5.3
Bluetooth support?	Yes
Brand	Soundcore
Built-In Media	Cable
Cable Features	Without Cable
Carrying Case Battery Average Life	28 Hours
Carrying Case Battery Charging Time	2 Hours
Carrying Case Color	White-purple
Carrying Case Height	40.7 Millimeters
Carrying Case Length	60 Millimeters
Carrying Case Material	Plastic, rubber, silicone
Carrying Case Weight	30 Grams
Carrying Case Width	25 Millimeters
Color	Purple
Compatible Devices	Bluetooth enabled devices such as smartphones, tablets, laptops and possibly certain car stereos
Connectivity Technology	Wireless
Control Method	Touch
Control Type	Volume Control
Controller Type	Touch
Customer Package Type	FFP
Customer Reviews	4.5 4.5 out of 5 stars (2,834)
Earpiece Shape	In-ear
Enclosure Material	Plastic Rubber Silicone
External Testing Certification	/
Frequency Range	20 Hz - 20,000 Hz
Hardware Interface	USB
Headphone Folding Features	In Ear
Headphone Jack	None (Wireless)
Headphones Ear Placement	In Ear
Impedance	16 Ohms
Input-Device Interface	Bluetooth
Is Autographed	No
Is Electric	Yes
Item Weight	0.09 Pounds
Manufacturer	Anker
Mfr Part Number	A3948
Model Name	A3948
Model Number	A3948
Noise Control	Passive Noise Cancellation
Number of Items	1
Series Number	2
Specific Uses For Product	Music
Style Name	Modern
Subject Character	no subject character
Theme	Music
UPC	194644124441
Unit Count	1 Count
Warranty Description	1 Year Manufacturer
Water Resistance Level	Water Resistant
Wireless Technology	Bluetooth

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

Vikram D.

The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

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