My order never came with the flange cover for the shower arm. How can I get one?

Please contact us via amazon email. thanks.

Is there a slide bar I can purchase for the handheld?

Sorry, we don't have a separate slide bar on sale.

ia there a restrictor that can be removed to increase flow?

In the head of shower (in the joint you) have 2 plastic pieces. One sieve to keep dirt out of the head + a small plastic restrictor. 1) Remove this restrictor and flow increased about 30%~40%. With restrictor it took 101 seconds to fill a bucket. Without it, about 70 seconds - using hot water (gas heater). With cold water it was faster. 2) You must keep the sieve to prevent your shower being clogged. And you should clean this sieve if it gets dirt over time. It depends how dirt is the water in your location.

The certification expired in 2019? Do you have newer certification? The plumbing inspector will not accept without valid certificate!

Yes, Please contact me via amazon email, so that I can sent it to you.

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Specifications

Brand	KOJOX
Color	Matte Black
Material	Stainless Steel
Finish Type	Matte Black
Number of Handles	3
Handle Material	Brass
Item Weight	5.82 Kilograms
Mounting Type	Wall Mount
Included Components	Shower Head, Shower Arm, Valve
Head Size	12
UPC	651721262767
Manufacturer	KOJOX SANITARY
Part Number	KJ1201
Item Weight	12.8 pounds
Package Dimensions	16.69 x 13.27 x 5.39 inches
Country of Origin	China
Item model number	KJ1201
Is Discontinued By Manufacturer	No
Size	12 Inch
Style	12''-Pressure Balanced Valve
Finish	Matte Black
Pattern	12 Inch Shower System
Shape	Rectangular
Installation Method	Wall-Mounted
Item Package Quantity	1
Number Of Pieces	6
Hose Length	59 Inches
Handle/Lever Placement	Right Side
Certification	(unset)
Special Features	12 inches Rainfall Shower head <br>59 inches shower hose <br>16 inches shower extension arm <br>Brass shower mixer valve <br>Brass handheld shower <br>Brass shower bracket hold
Batteries Included?	No
Batteries Required?	No

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