Question 1

Can i use this to play/pause spotify, lower/raise the volume, and skip and go back in tracks?

Accepted Answer

Hi,

Thanks for reaching out to us. We currently don't have any custom settings available for Spotify, however all of our Shuttle products are designed to work with any program you can run on your computer. If Spotify has keyboard shortcuts for the functions you're describing, then you can likely create custom settings for the program within the Shuttle software by configuring the keyboard shortcuts in the driver and creating your own custom settings.

Please keep in mind that all versions of the Shuttle are designed specifically for audio/visual applications, and the Shuttle software only applies settings to the currently clicked-on and active program on your computer (the "in-focus" program). If you're looking to use the ShuttleXpress as a controller for Spotify as it's running in the background while you're using a different program in focus (i.e. Spotify is playing but you're currently using a web browser, Microsoft Word or any other program in the foreground), then the Shuttle will only work on the active program (not Spotify) and may not be a good fit for your needs. Please let us know if you have any further questions.

Sincerely,
Neil Moyer
Contour Design Technical Support

Question 2

Has anyone tried this with an ipad pro? assuming you had a usb connected to your ipad.

Accepted Answer

Hello,

The Shuttle only works on Windows and Mac computers. It requires a driver and those are the only two operating systems we have drivers for. 
If you have further question, please email us at shuttle@contourdesign.com

Best regards,
Contour Design, Inc.

Question 3

Will this work with windows 7?

Accepted Answer

I know this does not answer your question, but it works with Windows 8.1, and usually the problems of compatibility come with the latest OS. And it also works with Mac OS X Maverics. But, judging by their forum it works with their latest drivers V. 2.10: "Version 2.10 is the latest, and was written to address issues with Windows 7 and Windows 8." http://forums.contourdesign.com/viewtopic.php?f=3&t=8I hope this helps, and you can always return it if it doesn't work, but I bet it will, I love mine :)

Question 4

would this work on the surface pro?

Accepted Answer

I don't see why not. It is a USB interface, and the drivers work on my windows 10 machine. I believe they would work for win 7, 8, and 8.1 as well.

ASIN	B0032Y0OH0
Additional Features	Ergonomic Design, Jog & Shuttle Wheel Combo, Programmable Buttons, Universal Compatibility
Antenna Location	Office
Best Sellers Rank	#1,512 in Computer Mice
Brand	Contour
Button Quantity	5
Color	Black
Compatible Devices	Desktop, Laptop, Personal Computer
Connectivity Technology	USB
Customer Reviews	3.6 3.6 out of 5 stars (1,024)
EU Spare Part Availability Duration	1 years
Enclosure Material	ABS
Finish	Matte
Global Trade Identification Number	00743870004968
Hand Orientation	Ambidextrous
Hardware Platform	Linux, Mac, PC
Included Components	1 X Multimedia Controller Xpress, 1 X User manual, USB-C plug, USB-A adapter
Item Dimensions L x W	4.33"L x 1.12"W
Item Type Name	Contour Xpress Multimedia Controller \| Ergonomic Jog Wheel for Video/Music/Viewing \| USB Multimedia Controller for PC + Mac \| 5 Programmable Buttons \| Jog Ring 7 Speeds
Item Weight	11.34 g
Manufacturer	Contour Design Inc
Mfr Part Number	CTR004960
Minimum Required Operating System Version	Mac OS 13 Ventura, Mac OS 14 Sonoma, Mac OS 15 Sequoia, Windows 11, Windows 7
Model Name	Contour Design Shuttle Xpress
Model Number	S-XPRS
Movement Detection	Optical
Operating System	Windows and OSX
Pattern	Solid
Power Source	Corded Electric
Range	10.0 meters
Style Name	Xpress
UPC	743870004968 151903524916 803982718037
Unit Count	1 Count
Warranty Description	3 Year Manufacturer Warranty

Contour Shuttle Xpress - Multimedia Controller Ergonomic Jog Dial for Video Music Image Editor, USB Multimedia Controller for PC & Mac, 5 programmable Buttons, 7 Speed Jog Ring - Black

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