Why isnt the lighter working when touching the charcoal? Second one I've bought and still doesnt work

Do you have working batteries stalled and the switch in ON position? You have to touch the lighter to the red dot on the charcoal - it only works on this spot on the fake charcoal insert.

The instructions don't say to put batteries in the fire starter, only the charcoal. Can anyone respond to if I need to put batteries in the lighter?

No batteries needed in fire starter. When the starter touches the charcoal, it "ignites!" There is a switch under the charcoal that must be in the on position for this to occur.

where can we get replacement lighter ours doesnt work any more put new batts in and still nothing

Good question. You might try the vendor?

first couple times, charcoal turned off after awhile. Now it doesn’t. Normal?

Thank you for reaching out to us and we are sorry for your inconvenience! Feel free to message us through “contact sellers” if products don’t meet your expectations

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🔥 Grill up imagination and friendship with every playdate! 🍔

INDOOR OUTDOOR FUN - Perfect for solo or group play anytime, anywhere—no batteries needed
SAFE PREMIUM QUALITY - Non-toxic, BPA-free materials tested to US safety standards for worry-free play
SOCIAL COGNITIVE BOOST - Encourages teamwork, hand-eye coordination, and imaginative development
AUTHENTIC GRILL EXPERIENCE - Includes realistic tools like spatula, tongs, and lighter for hands-on role play
COMPLETE CULINARY ADVENTURE - 34 detailed pieces from grill to condiments for endless pretend BBQ fun

The JOYIN Kitchen Toys 34-Piece BBQ Grill Set offers a comprehensive, safe, and realistic pretend play experience designed for kids 3 years and up. Featuring a full range of BBQ tools, food items, and accessories, this BPA-free set promotes creativity, social skills, and hand-eye coordination without the need for batteries. Ideal for indoor and outdoor role play, it’s the perfect gift to spark fun and learning.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

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The customer service exceeded my expectations. Perfect for buying products you can't find elsewhere.

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Model Number	50025
Number of Game Players	1
Batteries Required?	No
Batteries Included	No
Material Type(s)	Plastic
Target Gender	Unisex
Manufacturer recommended age	3 years and up
Item model number	50025
Product Dimensions	38.7 x 32.7 x 17.8 cm; 2.07 kg
ASIN	B0B1KY1967

JOYIN Kitchen Toys Set 34 Pieces BBQ Grill Set Cooking Toy Set Little Chef Play Kids Grill Play Set Interactive BBQ Toy Set for Kids Christmas Birthday Gift Boys Girls Kids

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