There's a problem with my keyboard and mouse that I can't solve, what should I do?

Find the Trueque support team immediately, we will be 100% responsible for each of our products and customers.

How long does it take to enter sleep mode? Can I change this mode?

If it is idle for 15mins, the keyboard will enter sleep mode, if it is idle for 10mins, the mouse will enter sleep mode. This mode cannot be changed. Its purpose is to save power and extend the battery life. Simply press any button to wake it up.

What does the package include? Does it come with batteries?

Package include: wireless keyboard *1; wireless mouse * 1; USB receiver * 1; user manual *1. NOTE: batteries NOT included.

Is there only one USB connector?

YES, keyboard and mouse share ONE USB receiver.

What functions do the shortcut keys on the keyboard have?

Differing from other keyboards, it is more inclined to help improve your work efficiency. The functions of the shortcut keys are as follows Previous page; Next page; Refresh; Search; Stop loading; Calculator

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Wireless Keyboard and Mouse Combo 2 Pack - Full-Sized Ergonomic Keyboard with Wrist Rest, Phone Holder, Sleep Mode, Silent 2.4GHz Cordless Keyboard Mouse Combo for Computer, Laptop, PC, Mac, Windows

Wireless Keyboard and Mouse Combo 2 Pack - Full-Sized Ergonomic Keyboard with Wrist Rest, Phone Holder, Sleep Mode, Silent 2.4GHz Cordless Keyboard Mouse Combo for Computer, Laptop, PC, Mac, Windows

Product ID: 740245982

Details

Brand
Trueque
Colour
Black-2pcs
Connectivity technology
2.4GHz
Special features
Ergonomic Rest
Compatible devices
Tablet

📱Built-in phone/tablet holder for multitasking

🔋Smart sleep mode extends battery life

⌨️Full-size ergonomic keyboard with wrist rest

Description

⌨️📱 Work smarter, not louder — wireless freedom meets ergonomic flair!

POWER SMART DESIGN - Auto sleep mode conserves battery, letting you work months without interruptions.
LAG FREE WIRELESS FREEDOM - Single USB receiver with 2.4GHz tech ensures stable connection up to 33ft—no delays, no fuss.
SEAMLESS MULTITASKING HUB - Integrated phone cradle keeps your device visible and accessible without breaking workflow.
ERGONOMIC COMFORT ALL DAY - Generous palm rest and tilt legs reduce wrist strain for marathon work sessions.
WHISPER QUIET PRODUCTIVITY - Soft membrane keys and silent mouse clicks keep your workspace distraction-free.

This Wireless Keyboard and Mouse Combo offers a full-sized ergonomic keyboard with wrist rest and tilt legs, paired with a silent, contoured wireless mouse. Featuring a built-in phone holder for multitasking, smart sleep mode for extended battery life, and a lag-free 2.4GHz connection with a single USB receiver, it’s designed for professionals seeking comfort, efficiency, and seamless wireless productivity across PC, Mac, and laptops.

Specifications

ASIN	B0D4Q47CHP
Antenna Location	Office work
Are Batteries Required	Yes
Best Sellers Rank	#1,093 in Computer Keyboard & Mouse Combos
Brand	Trueque
Color	Black-2pcs
Compatible Devices	Tablet
Compatible Operating System Family	Windows
Connectivity Technology	2.4GHz Wireless
Customer Reviews	3.3 out of 5 stars 28 Reviews
Hand Orientation	Right
Item Weight	1.74 Kilograms
Keyboard Description	Membrane
Keyboard Layout	QWERTY
Manufacturer	Trueque
Number of Keys	104
Operating System	Windows
Other Special Features of the Product	Ergonomic, Wrist Rest
Power Source	Battery Powered
Special Feature	Ergonomic, Wrist Rest
Warranty Description	One Year Warranty

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Fantastic experience overall. Will recommend to friends and family.

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The product quality is outstanding. Exactly what I needed for my work.

1 month ago

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