How many boxes will I receive? Why did I only receive a partial shipment of furniture?

This furniture set will be shipped in 6 boxes, they may arrive at different times, please be patient as they will arrive gradually.

What is the weight capacity of the patio set?

All the single seat chair, swivel chair and ottoman support up to 350 lbs, 2-seats love seat sofa - 700 lbs, 3-seat sofa couch - 900 lbs.

Why is it frequently observed that the mounting holes cannot be aligned during installation?

During the installation, please follow the sequence in the instruction manual. Do not tighten the screws during the installation until all screws are installed. Tighten all screws only after they are all in place.

Can the cushion covers be removable and washable?

The cushion covers have zippers and can be washed.

Do I need to remove the cushions during rain?

The cushion cover is water-resistant, not completely waterproof. To extend the life of the cushions, please remove them and store in dry place when not in use.

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Description

🌿 Elevate your outdoor vibe with swivel style and all-weather luxury!

ALL WEATHER DURABILITY - Premium PE rattan and rust-resistant steel frame built to withstand any season
LUXE LOUNGE EXPERIENCE - Thick 3.54-inch high-density cushions with breathable, water-resistant fabric
MULTI FUNCTIONAL OTTOMAN - Ottomans double as coffee or side tables for stylish outdoor convenience
ULTIMATE COMFORT IN MOTION - 360° swivel rocking chairs with smooth 30° glide for relaxing versatility
SPACIOUS SUPPORTIVE SEATING - Deep seats with ergonomic armrests designed for long-lasting comfort

The Ovios 10-piece patio set features 360° swivel rocking chairs on sturdy metal bases, premium weather-resistant PE rattan construction, and thick, breathable cushions for superior comfort. Designed for versatile outdoor spaces, its multifunctional ottomans and spacious seating combine modern style with durable, easy-care materials.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.