We can't get the pump to work. Was depressed when we purchased it and are turning it in the direction of the arrow but it does not rise. Any ideas?

I just had this problem 1 minute ago. What worked for me was making sure my hands were dry and tractable, then twisting the entire pump CLOSED by twisting the base of the blue pump. This was to make sure that the base did not rotate along with the top part of the pump, which was what I was unknowingly doing before. THEN I held the bottom part (the base) with one hand, while twisting the top counter-clockwise with the other hand. You should feel some resistance, and it should pop up with a few turns.

It contains petrolatum and propylene glycol (both are petroleum derivitives) so definitely NOT non-comedogenic.

Can you use it on your face?

Yes. I use all their products on my 3 month old. His main area where his atopic dermatitis is, is his face.

Is this lotion white on your face?

No, it is very lite and moisturizeing, it doesn’t leaves any white residue, leaves you skin feeling soft.

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Description

💼💧 Elevate your skincare game with Vanicream — hydration that means business.

CLEAN SIMPLE - Free from irritants, this cream keeps your skin calm and hydrated, so you stay fresh and confident all day.
COMPACT POWERHOUSE - Sized perfectly at 7.62 x 7.62 x 17.78 cm to fit your desk or travel bag effortlessly.
HYDRATE LIKE A PRO - Delivers intense moisture without clogging pores, perfect for acne-prone skin.
UNISEX UNIVERSAL - Formulated to suit all genders, making it the go-to cream for every professional’s skincare arsenal.
PUMP UP YOUR ROUTINE - Convenient pump dispenser ensures mess-free, precise application every time.

Vanicream Skin Cream is a 408g moisturizing cream designed specifically for acne-prone skin. Its pump dispenser offers easy, hygienic use, while the balanced formula provides deep hydration without irritation. Suitable for all genders, this compact cream fits seamlessly into any professional’s daily skincare routine.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.