Aquasure Harmony Series 48,000 Grains Whole House Water Softener w/High Efficiency Digital Metered Control Head (48,000 Grains)

This is an excellent product from a highly-respected manufacturer. The instructions were clear and easy to follow. In the end, I'm quite happy with the product.However, I did run into several leaking problems prior to successful installation. The way the product is constructed, the Water Measuring Unit, Bypass Valve, and pipe connection parts are all held to the Control Head by Diabolical Clips and made water-tight by O-rings. Very simple and intuitive to install.My first leak was caused by a small crack in the Water Measuring Unit. AquaSure quickly sent a replacement WMU. But whatever I did, the replacement leaked as though its O-rings were misplaced. -- even though I repeatedly verified they were correctly-placed and un-damaged. Eventually I gave up and asked Aquasure for a complete replacement Control Head with all its accessories. They quickly shipped the replacements, and I put it together with no leaks at all.The system is now working perfectly. I have the highest regard for Customer Service in seeing me through the several leaking problems. Mondays are busy days for Customer Service. One thing you should know is upon request, AquaSure can supply 3/4" pipe fittings instead of the standard 1" ones. If you are using 3/4" pipe, this change will avoid the complexity and expense of additional pipe size adapters.

I bought this water softener to replace a deceased "schmulligan" softener. It was way less expensive than going with the big name guys. So easy to install. It really is a "plug in and play" type of unit, if you've already had one installed. The instructions are clearly written, short, and super easy to follow. I followed the directions step by step and within 24 hours, my water went from 450 ppm to less than 25 ppm. I did have a little help. My husband brought the resin tank downstairs using a dolly. It is quite awkward to carry and quite heavy too. Once it was in place and ready to rock and roll, I calculated how many gallons of water we used (average American used approximately 75 gallons a day) multiplied by how many people are in the household and used that as a baseline. AquasureUSA.com has a calculation section on their website and I just used what was recommend. Set the control valve with the proper time, how much soft water we needed and just walked away. I did purchase two 1" FIP to FIP stainless steel flex hoses and two brass male connectors to attach my whole house filter just before the softener to filter out a whole bunch of gunk prior to the intake valve.It was basically just wrapping plumbers tape around the fittings, attach said fittings to the water intake and outlet, attach the brine tank hose and discharge hose, plug in the control valve and run it.I am not a plumber. I am a 63-year-old disabled woman who is not afraid to try, so you CAN do it too. Just read the instructions completely through, get a Philips screwdriver/socket wrench (my personal choice), aPlumbers wrench, an adjustable wrench and your patience. Wrap about 7 spins of the plumbers tape (in the correct direction - clockwise) attach female hose to the male fitting, tighten connectors firmly and turn your water back on. Super easy. Time consuming, but not hard. If you can turn a wrench, you can do this. CAUTION: The valve control head, (the thing on top of the tank) is made of plastic. Be careful about cross threadding and over tightening. You certainly don't want to do that. Make sure you lube the O-rings, which will be included with this purchase.One final note: Thank you Aquasure for the whole house filter. It was truly a pleasant surprise. That too was a simple install. My water is clean, clear and soft!Very, very happy with this purchase. I would highly recommend this unit!Thanks again Aquasure!!

I purchased this water softener about three months ago and followed the installation instructions carefully—it worked perfectly from the start, and we absolutely love it. I’ve been so impressed that I recommended it to friends, who ended up ordering the same model. I assembled and installed theirs as well, and it performed just as flawlessly. The installations instructions are simple and at the same time a little complicated - nothing that will hold you back. I read them a couple of times and watched Youtube videos which helped a lot. Installation took roughly 3 to 5 hours: about an hour to assemble, another hour to connect it to the existing plumbing, and a couple of hours for the initial setup cycle to complete. Get ready - during the setup stage I sat there for 1.5 hours watching it. I stayed close by in case water leaked - which it all worked well. I’d suggest planning for a full 5 hours, not including time spent watching YouTube videos or reviewing the manual beforehand. For us, it works well and we’re pleased with the results. Our water is very soft. We did not install the water filter as we live in an area where it is not necessary.