KAMADO BONO Ceramic BBQ Grill, 15" Minimo, Black I Kamado BBQ Charcoal Grill I Egg BBQ for Cooking, Smoking & Baking I Kamado Barbecue Portable Oven and Smoker with Stand

Outstanding service from Kamado BONO. After Tuffnells said they had tried to deliver when they hadn't, and then when they came back, expected someone to help lift a 60Kg crate, with pallet, off the back of a lorry because they came without a tail lift.Kamado BONO chose to recall the delivery and bring it themselves. The driver couldn't have been more helpful, punctual and courteous.The following day I unpacked the unit only to find that the fire box had cracked. Within 2 and a half hours of me reporting this to them (on a Friday afternoon) they had another one delivered to my house. Set the unit up for me and even brought me a small present to apologise for the difficulties I had had with delivery.Having spent time in distribution of heavy equipment, I understand that there are often problems once a unit is put on the transport. It is how a company rectifies the situation that makes the difference. I can assure you that the way my issue has been dealt with has been first class.Thank you Kamado BONO, your customer service is 5 star, and I will definitely buy my next egg (different size) through you guys.

The media could not be loaded. I will buy againGood qualityVery heavyAt the slightly expensive side

This is a great quality grill. I just don't know why I didn't buy Kamado Bono earlier. The food prepared there is simply amazing. Thank you Kamado Bono. Recomended 100%

My son can’t stop asking for another BBQ, good for up to 6 people.Have enjoyed it ever since I bought it.

Very helpful with delivery updates and a great product very happy

Expensive but glad we did!

I have used similar products before, but I was surprised about the weight of this grill. It is a ceramic grill with a nice steel grate that compared to a cast iron grill will not rust. I like the accessories.