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Q: Could the ring be made in different size (for example 9.5)?

I had my husband's sized by my jeweler because the size 11 was a bit bigger, like 11.25. There is a solid piece of silver on the back of the ring that will allow for it. You have the option to contact John Hardy and mail it to them also. Their customer service was great when I spoke with them, I just didn't want to mail it to New York. I was happy with the job my jeweler did. The ring is beautiful!

Q: Is it real silver? Will it turn green or Brown after a while like stainless steel?

Hello, All of our silver is 925 Sterling Silver

Q: Why is there no john hardy pouch? how do i know this is real?

Hello, Thank you for your inquiry All products sold by John Hardy on Amazon should be shipped with our signature brown pouch when ordered directly from John Hardy via Amazon. If your purchase did not ship with a pouch, we will be happy to send you one. Please send us a direct message, and we will coordinate shipping. John Hardy Client Care

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Have a Question? See What Others Asked

Does anyone have any pics of john hardy rings in person im curious as to detail and dont want to rely on a CGI?

Could the ring be made in different size (for example 9.5)?

Is it real silver? Will it turn green or Brown after a while like stainless steel?

Why is there no john hardy pouch? how do i know this is real?

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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Fantastic and great service. Shipping was faster than expected.

1 week ago

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