🌟 Sleep Like Royalty on the Herman Luxe!
The Herman Luxe Queen Size Raised Air Bed Mattress features a built-in electric pump for quick inflation, a generous 180-day warranty, and a robust weight capacity of 500-600 lbs, making it the perfect choice for comfort and convenience.
L**N
Comfy bed and the BEST service!
This bed is very comfortable. I have no complaints. The price was right and in my range to spend. The nice blue color was a plus since my sheets didn't cover the entire depth of this bed, so you see the pretty blue along the bottom of mattress if sheets are not deep enough. I sleep just as well on an air mattress as I have on ANY other type mattress, and I've slept every night on this bed for almost a month now. It's as good as any bed out there, unless you want to spend MEGAbucks. I didn't, but need a good night's rest to keep going, and this does the job.The main reason for this review is to commend the Seller, Comfort Boulevard. I was in dire need of a new bed and shopped on-line for it, but wanted to check the store before ordering because I needed the bed that very same night. I didn't have any luck running around to the stores (price/quality/inventory), so went home to buy on-line. By the time I got home, the seller had already emailed me back in under 2 hours answering my email about a question I had. He provided his phone # in the email (which was in my area code), so I called him to find out if I could pick it up that same day instead of having shipped, but it turned out that his location was too far for me to drive, so I went ahead and placed the order on a Sunday. It was delivered the following Tuesday, minimizing the time I had to sleep without a bed! I am a very satisfied customer and highly recommend this Seller because of the superior service I received (NOT common these days!).One thing with air beds is to FOLLOW THE INSTRUCTIONS and let it get room temp B4 inflating. Then inflate and deflate NOT ALL THE WAY FULL a few times before using it. This can prevent any bubbles from forming on it. Also, don't fill to maximum capacity, which can also cause bubbles. Caution: Don't let your cat/dog play or walk on the bed without a mattress pad or protection. They will have fun BUT their claws will puncture it and you'll have to buy a new bed!
L**M
Good product, great customer service
I purchased this mattress 8 months ago and have been very pleased. When we first ordered it, we were worried it wouldn't arrive in time, as we had out-of-town guests coming for a visit. I emailed Comfort Boulevard and received a prompt reply that they would get it here on time, and they did. The mattress is great and comfortable. We had high hopes for its durability and were very satisfied during the first several uses, but were disappointed when we pulled it out recently for a guest and found that air was leaking from the motor. I emailed Comfort Boulevard again, and again received a prompt and very kind reply with a solution to our problem. Apparently the release valve mechanism inside the motor was stuck and simply needed to be hit in order to be released. Sure enough this stopped the leaking and it's held up great ever since. We just now make sure to double check that there are no leaks and everything is secure before sending out guests to bed. Overall it is a good product and we are happy with the purchase. The customer service has been excellent and we greatly appreciate the careful attention we've received.
P**P
I wanted to love it, but it just doesn't hold air
Seems very high quality, but it just doesn't hold air. After waking up with my butt an inch from the floor I spent 90 minutes meticulously soapy water investigating , but never found a leak. I'm about to move across the country so I guess I'm just going to throw this thing in the trash. sigh
J**L
Not for use if you...or anyone in the next room..wants to actually sleep.
Well, it does inflate and deflate automatically. And loudly. It woke up our baby grandson in the next room when we set it up, and woke all three of us up when it added air in the middle of the night. After trying...unsuccessfully...to sleep on this thing for one night, we decided that it might work for one person but is not suitable for two. Every time my husband turned or moved, I was bounced up. And woke up. He felt all of my movements, too. And the sides are not sturdy enough to support the mattress, so we had to position ourselves to not role downhill off the sides, even when alone in the bed. We're going to send it back and stay on our daughter's smaller, full sized guest bed instead.
J**K
product has failed seller has taken care of problems
Bought for guest use and found it was so good that I started to use it when my regular bed was off limits. It didn't have that sinking in the middle feeling I have felt from other air beds.Wouldn't hesitate to recommend to anybody. pump fills and deflates mattress in a acceptable time frame and is quite. Have to add small amount of air about every two weeks. After a couple of holes appeared and needed to be patched we stopped using for a while until guests showed and we tried to inflate, the valve wouldn't work and it took 30 minutes to finial get inflated. The next time it was used it went flat in the middle of the night and the valve kept leaking air all night. The last time it was going to be used [tonight] it started to inflate then the center section popped up and the bed looks like its pregnant this is the last straw I can't have this happen every time a guest shows up. I contacted seller after the second hole appeared and they were going to do something about problem haven't heard back from them, this was about 2 months ago. Seller called 8/7 he has already sent out replacement unit this is the newer unit that was back ordered when I spoke to seller on 6/19. Seller said that problems were related to the fact that unit was old style and new unit is heavier vinyl. I'm very impressed with the way that the seller was willing to warranty his product and replaced defective unit.
Trustpilot
1 month ago
3 weeks ago