Gotrax XR Ultra Electric Scooter, 8.5" Pneumatic Tires, Max Range of 13 Miles, 15.5 Mph, 300W Motor, Aluminum Alloy Frame and Cruise Control, Foldable Commuting E-Scooter for Adults Black

UPDATED REVIEW:The scooter is okay. It goes. Apparently the issue with the last one was that I wasn’t clear on the fact that you need to push off and have the scooter in motion before the throttle will engage. That being said, my criticisms of the design of the collapsing mechanism and locking clip stands. Also the motor is a little loud, but for a scooter in this price range, it is decent.The thing I am most impressed with is the Customer Service. After I returned the original scooter, I put the whole experience out of mind. Then out of the blue I was contacted by a company rep apologizing for my negative experience and offering me a free replacement which they overnighted to me. Out of all the things I have bought and returned over the years, never have I been as impressed by a company’s effort to ensure satisfaction. If you buy this scooter and encounter an issue, don’t send it back. Call them and I am sure they’ll be able to resolve any issues you may be having.Original Review:Bought this scooter during the Black Friday/Cyber Monday weekend sale. Got it today and was pretty stoked. Put it together (following the simple, easy-to-comprehend instructions), turned it on, console powered up, headlight came on, read a full battery. Tried the throttle, didn't work."Well, that sucks.", I said to myself, but no problem because I'm an Amazon Prime member and they're generally pretty quick with getting a replacement sent out. I go to file for a return/exchange, but I am not given the option to just request a replacement. I CAN exchange it for the same product but in a different color (grey) but they want to charge me a $55 difference in price because I bought this one on sale and now they're not on sale. To which I said "Nope." and opted to return for a refund.So, my initial impressions of the scooter (cuz I have a few just from putting it together):The latching clip for when the scooter is folded feels cheap and like it might snap easily. Also, the part on the tiller was slightly askew from the part on the fender so it was not easy to unlatch. The folding of the scooter is a little awkward because you have to pull out a pin and also hit a release lever both located at the base of the tiller. The instructions don't mention pressing the lever, but instead say to pull the pin then turn it counter-clockwise, which I did but it didn't do anything. It wasn't until I pressed the red lever while the pin was pulled that the scooter collapsed. I will give them that the headlight is very powerful.All in all, I'm pretty bummed I didn't actually get to ride this scooter. It's got pretty decent ratings so I'm assuming it might be a good one. I don't fault the company so much, I work in manufacturing and I understand sometimes a bad product gets out, but not being able to exchange a defective one for another at the same price I paid leaves me with no option but to send it back and be dissatisfied.

This GOTRAX XR Ultra is definitely a ‘Buy’, not a ‘Pass’. I purchased this as a Christmas gift for my teenaged granddaughter. I own 2 other GOTRAX scooters, and have been very pleased with the quality, value, and performance, so I figured that this XR Ultra would be a solid performer. I was not disappointed. Here is my experience.I received the XR Ultra within 3 days of placing my order on November 25, 2022. The current stated Amazon delivery lead time remains at 3 days. It is important to note that GOTRAX is able to provide timely delivery because they have a physical presence in multiple locations throughout the United States, and their staff is apparently on top of their business. Dealing with local / regional representation tends to assure timely customer service.The scooter arrived securely packed, and undamaged. My final assembly took very little time and was not complicated, as the scooter arrived almost completely assembled. I only needed to install the handlebar, and connect the brake cable to the brake lever. This required the use of one Allen wrench, which was provided. It was a very simple task. The battery charge indicator showed a full four bars.This model has a mechanical rear brake, which I have found to be very effective. Braking is smooth and linear relative to the force applied to the brake lever. I weigh 200 pounds, and I found this brake to bring the scooter from its top speed of over 15 MPH to a full stop in a reasonably short distance. (I didn’t measure it, but the braking distance is comparable to that provided by my other 2 GOTRAX scooters.)The cruise control feature is handy, and is a great value-added feature for a scooter at this price point.The overall build quality is excellent, and the scooter feels very solid. The materials are very good quality, as is the paint job. Battery performance is on-par with my other 2 scooters, which is very good. GOTRAX uses LG batteries, which are top quality. The battery charger is the same model number as the others that I received with my previous GOTRAX scooter purchases, so I expect great long-term reliability from it.In short, this XR Ultra does not disappoint. My experience with GOTRAX has been very good. There is a consistency of build quality in their product line that has carried through to this model. The quality and performance of this XR Ultra is on par with that of my other 2 GOTRAX scooters, both of which were more expensive models. I would not put my granddaughter on anything less than the best.

I recently purchased the Gotrax XR Series Electric Scooter, and I can confidently say that it has exceeded all of my expectations. This scooter has truly transformed my daily commute and recreational rides in the most fantastic way possible.First and foremost, the build quality of the scooter is impressive. It feels robust and well-constructed, giving me a sense of reliability and durability. The sleek design is not only aesthetically pleasing but also functional, with a comfortable deck and adjustable handlebar height that caters to riders of various sizes.The performance of the XR Series Electric Scooter is remarkable. The powerful motor provides smooth acceleration and maintains a consistent speed, even when tackling inclines. The range per charge is impressive, allowing me to travel around my city without constantly worrying about recharging. The energy-efficient features are also commendable, as they contribute to longer rides and less frequent charging.Safety features such as the dual braking system and bright LED headlight have greatly enhanced my riding experience, especially during nighttime rides or in busy urban areas. I feel confident and secure while operating the scooter, knowing that safety has been a priority in its design.My experience with this scooter has been nothing but exceptional, and I wholeheartedly recommend it to anyone looking to enhance their urban mobility in an eco-friendly and enjoyable way.