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B**E
Impressive Product AND Support!
TL;DR ... Great Product, Great Company, Great Support ... Buy it.This is a real review from a real human. I was not compensated in any way. I'm just very happy.I had been looking for a security camera system for my camper van for a long time. I finally discovered this system from Joinlgo and it was close to what I wanted. I contacted the company through Amazon to see if I could request a few changes and was delighted with the level of service. They customized the type of cameras, lengths of cables and even added an extra external microphone and splitter cable ... all at no extra cost. They also swapped for a 10" monitor. That cost a few bucks extra.I have to admit, I was concerned about dealing with a company in China without a ton of great reviews on Amazon. But I took a chance and I'm glad I did! If you search "Joinlgo" on Amazon, you'll find a lot of their products have very positive reviews ... a lot of them from professional drivers/truckers. They just don't have a lot of reviews. That should change, they are great products from a company that offers great support.When I first received the system, I bench tested it and every component worked fine. No plastic, everything is metal. I added a SAMSUNG 870 QVO SATA III 2.5" SSD 1TB drive, formatted it with the system and it worked great too. I am running at 1080p, medium resolution and that yields 100-ish hours of record time. that will equal about 10 nights of recording time.Installation wasn't difficult, if you count that it is a wired system. But after installing a waterproof port on the top of the van that accepted 10 wires with connectors (got it on McMaster-Carr), it wasn't too bad. I powered it up and everything worked great. I have been testing it now for two weeks and don't expect it to be any different. 🤞 I got 4 of the Joinlgo Mini Cameras with the Sony Starlight Technology. The are sharp and clear even in low light. A bit grainy in total darkness but perfectly acceptable.A few quibbles: - No audio output to the 10" monitor from the external microphones. The HDMI output from the mDVR doesn't seem to carry audio. They should change this. It should be just a firmware update for the mDVR. I'm sure the 10" monitor is capable of playing audio. - The "Talk" feature is not an intercom that can be run to an external speaker outside the the van. In a security situation, it would be great to be able to talk to the people outside the van ... as well as be able to hear them (see 1st quibble). I'm getting around it with a set of walkie-talkies (Midland T71) set to VOX mode. Decent workaround but not great. - The CMSv7 iOS app is really built for transportation companies like taxis, school buses and truckers. Hence, not the most user friendly experience for little guys like me. BUT, it does the job and is the only place you can see AND HEAR playback of recorded videos online without copying from the SSD to an SD card.Overall ... OUTSTANDING! A BIG shout out to Sally at Joinlgo who always answered my questions and helped with anything I needed. I swear ... this person never sleeps. She always responded quickly despite the 12-ish hour time difference. BTW, there is a whole library of videos on YouTube if you need help.Like anything else, time will tell about the durability. But for now, I'm thrilled. If problems arise, I'm sure Joinlgo will have my back.9/29.- Small Update: There is a way to hear audio during video playback from the MDVR by attaching a powered speaker to the output of the Talk connector on the back of the unit. You’ll need a special cable for that which you can get from Joinlgo.
J**A
IR LED for night vision failed within 12 months
Good quality cameras. The recorder has been working non-stop for 12 months. The IR LED for night vision on all cameras failed within 12 months.
M**N
Good product great support
Good product great support, I am very happy with this product. The video tutorials are pretty good. I had a problem with the connector for the power lock me in and they quickly sent me a replacement. Very responsive when you contact them.
Trustpilot
2 days ago
1 month ago