Netgear Orbi Ultra-Performance Tri-Band Wi-Fi 6 Add-On Satellite (Rbs850) – Works With Orbi Wi-Fi 6 Router, Add Up To 2,000 Sq. Ft., Speeds Up To 6 GBps, 11Ax Mesh Ax6000 Wi-Fi

Like most WiFi products, when they work all is well. However, when the don’t cracks appear and frustration grows exponentially the deeper you need to dive to fix it.I purchased a main and Satellite pack, then realised I should have bought the 2nd satellite. So the whole system was setup as main & satellite and then added the 2nd satellite.Problems encountered:1. App setup wizard failed to find the Orbi, forcing me to use the web/browser setup. After creating a Netgear account it took about 15 mins to recognise my Orbi router, another 10 to discover the satellite. Not sure why this isn’t instant.2. App admin password was set on the browser version, wouldn’t work on the iOS app. After 3 password resets, the app finally accepted the correct password. In between times selecting “forgot password” would count as a failed password attempt an lock me out for 30secs.3. Setting up the 2nd satellite after the Orbi router and 1st satellite required me to reset the whole network and start the setup process from scratch. It worked ok setting the whole lot up as router and two satellites. The only time any wizard process worked seamlessly4. House has thick concrete walls, so wireless backhaul not very effective. Wired backhaul worked ok, took about 10 minutes to sort itself out, with Orbis changing leds several times until all lights off indicating all is well. Both satellites effectively wired back to Orbi router5. Suffers from 10-30sec mini outages, indicating no internet access. During the outages, the entire Orbi network is unavailable, so unable to access a file server plugged into the Orbi satellite. So whole wired network unavailable when WAN port unavailable6. The App is useless for diagnosing, only good for showing connected devices. Reverting to the browser version has no diagnostic capabilities and the system log only shows the failed password attempts from the App and browser never being in sync with admin password. No understanding of why mini outages are occurring.7. In the iOS App any device connected to the Orbi satellites report as wired, so iPads and wireless IoT devices report incorrectly.8. Unable to specify 2.4GHz or 5GHz network. Just OrbiXX network Ssid name.9. This Orbi system replaced a manually configured mesh network that used 3x Apple AirPort Extreme routers using same SSID and password and mutually exclusive WiFi channel selection. It’s only downfall was struggling with 15 or more WiFi devices connected and streaming at the same time10. The automatic WiFi channel selection always selects the same channel as the most powerful WiFi neighbour, never a low use or empty channel.The software for both browser or app management is poorly implemented and limited in true power user features. The wizards don’t often work or get stuck in circular sequences that either force the closure of app/browser to start the process over again or revert to illogical out of sequence responses that force restarts anywayI couldnt recommend purchasing this product and at $700+ , I’m very disappointed