nuLOOM 9x12 Rigo Jute Hand Woven Area Rug, Natural, Solid Farmhouse Design, Natural Fiber, For Bedroom, Living Room, Dining Room, Hallway, Office, Kitchen, Entryway

Truly beautiful and fantastic quality

After opening this item, my hands were covered in dirt/grime. (and every time after touching it)Then upon removing from the packaging and opening my floor was also covered in dirt.There's consistent chunks of black dirt woven into the fibers.The Raw materials in some areas are visibly dirt with merky grey/black staining (presuming from the fiber soaking in dirty water during the construction).The item stank of dirt and mold even after airing.After contacting the seller, in broken phrases, told there's nothing wrong with it as that's just what natural jute looks like and to google it. (completely ignoring the points about the dirt and smell). So i don't know what dirt looks and smells like? and the dirt on the floor isn't there?I had to do a very obvious break-down to show them otherwise using 'google searched' images as they said. I even took picture of the Dirt and Fibers that fell from it after tapping it on the floor a few times (i swept the floor first to see the full impact). Just to be very obvious.As can be seen in the images, The version on the left have slightly tonal variations which is natural in the product, on the right is that plus black dirt clumps, Dirty sections/strands etc, non of which are present on the left side (google and their images).Pretty angry with this. Wouldn't have minded if they were understanding and attempted to resolve the issue. Instead they just condescended me by telling me to google it multiple times.

not very good sent back. ordered 240 x 75. on the carpet label 240 x 75actual size 182 x 79 ????

I ordered the 8ft sq jute rug. After putting it in my room I noticed it was damaged. The seller didn’t respond to my messages about the fault & Amazon were not helpful in finding a solution either. It’s poor quality, very flimsy & doesn’t lay straight on the floor, not fit for purpose & certainly NOT worth around the £160 I paid.I just wish I’d have read all the reviews before buying.Don’t waste your money!!!

I love it, looks great and feels great however it does stretch and move so just know that before you decide. Just be careful if you very young or old household members. Could be a trip slip or fall hazard

Was wet right through to the carboard tube in the centre of the roll. I looked into a return but I have to pay for it and claim a refund - but the max refund does not nearly cover the delivery cost. My advice is not to purchase large items on Amazon