URBAN ARMOR GEARUAG Microsoft Surface Book 3, 2, 1, & Performance Base Case [13.5-inch Screen] Feather-Light Rugged [Ice] Military Drop Tested Laptop Case

So to preface this- I have almost 16 years in professional, Bachelor's in Science Computer Science degree-backed field experience in IT, server administration, and corporate device policy management. I also have about 20 years of device repair experience, from iPads to Dell NAS and servers. I am probably the MOST qualified person in these reviews to give you the rundown.If you are looking for a hard protective case for your Surface Book 3, look no further! I bought this yesterday and had it delivered the same day. The cases at Best Buy were lacking (this is a common issue with them) as well as the ones at the local tech store- so I looked on Amazon, and pretty immediately found this one.Some of the reviews on here mention the headphone jack is covered partially- that would be because those reviewers didn't want to take the extra 3 seconds of force to push the tablet the rest of the way into the case. It took me pushing extra hard from the bottom of the case and tablet to get the Surface to lock completely into the case. These other reviewers were honestly too dumb to do this, so I would make sure when you do this yourself, you PUSH the tablet ALL THE WAY IN.This case is NOT meant for a 15 inch Surface Book; I'm not even sure a hard case for those exists yet. But this UAG is rugged, it feels premium, and the rubber mounts around the screen seem like they might allow the screen some distance from actually touching the ground if it were to fall down, face-first. The grip on the top (nearest to the connection area between the keyboard and tablet) is EXTREMELY useful for someone like me, who needs to carry the Surface onto a job site without the keyboard. My ONLY gripe with the grips is that the left clipping grip on the case is a little loose, and as such does not hold completely on that side when the keyboard is connected and the Surface Book is closed. I am docking one star from the Durability section due to this issue.As you can see from the photos, the pen mounts flush against the top of the case/Surface. It's very secure, I walked around with it all day today and it never fell out. The cameras on the front and rear are clear of any obstruction. I do not feel like at any time my hands are being blocked or have to move a different way than normal to use the keyboard or pen.If this were on a scale of 1-10, 10 being the best, this product is a solid 9.5, and is an exceptional value for the money. Thankfully I haven't had to test the dropping of my device onto the ground, and I hope it never happens, but if it does then as long as it doesn't land directly on the screen or fall from an incredible height, I'm sure once or twice would be fine with this case.

It was perfect for my Surface Book. I don't have Pro nor do I have Surface 2. I have the simple Surface Book and this case fit it perfectly. As other reviews stated, the power button is low reaching but it does work and I feel it actually adds an extra layer of protection because it can't be powered on so easily by just anyone. I love that it clips on the sides so that you actually have to pull the tabs up to open the book, although some may not like this added step when opening it. I already mistakenly dropped my Surface book with the case on it (hence why I got one in the first place) and it was fine. The lamp I dropped it on didn't fair too well though. The screen doesn't have protection so I may go ahead and get a separate protector for that but as long as it's closed it seems to work well. I'll report back after a few months and see how I still feel about it.

TLDR: Severely disappointed; Overall: Excellent execution of a BAD DESIGN.Meaning: it looks like the product you want. BUT YOU REALLY DON'T.One of the best features of this laptop is that it doubles as a Tablet. I can go through a complete charge this way, nearly a whole day in this configuration.The design of this case does not address that a portion of the case puts extra stress on the keyboard and does not provide a solid experience. Yes, this means making the portion of the case behind the screen must be sheer: super thin and conform. Not much thicker than a screen protector. The rim can have a little thickenss.There UAG, now that you have your answer, go fix it.Oh, and the "clips" that 'snap' or otherwise help this case be "awesome" structurally -- they are utter garbage and merely exist. They don't really "clip" well. There are so many ways to re-engineer this, I won't even offer suggestions.I returned within 24 hours.

All this needs is a kickstand, but besides that it is very nice and stylish.Update:Bought this in 2018, it's now 2020. Got a few suggestions.1.) The black rubber band snapped on one side. I'd be nice if it could be improved.2.) It needs more rubber on the bottom so the laptop doesn't slip on uneven smooth tops.Lastly it's a pity this product isn't bought more. Would love to have a 15" option available, just in case I updated my laptop. But considering a surface book 3 might come out next year, I doubt it.

I am a GC/Builder and this case allows me to confidently take my 13.5 Surface Book 3 for Business out in the field. Very durable and easy to install. The biggest improvement would be to add a kickstand and hand strap feature on the tablet portion of the case, so that when the screen is detached from the keyboard, it can be propped or strapped to the hand for displaying or watching media or drawing/making notes with the pen...much like the "UAG Cover for the Surface GO 2 with hand strap & shoulder strap Plasma Feather Light Rugged Ice."

I do not know what others had wrong with this case, but I found it to be an extremely tight fit around the tablet portion, to the point where you had to put a lot of force into completing the sleeve fit. I found that once it was in correctly, every hole lined up where it should go. The keyboard/base unit I kept on having problems with until I read (rather stupid of me not to do that) that the rubber inserts aren't needed for the thicker models of the surface book keyboard half (read: The ones that come with a discreet 1660 GTX video card.) Once I removed the inserts, the bottom half of the case fit perfectly snug. This appears to be a great rugged case for what its intentions are.