🔥 Elevate your outdoor vibe with warmth and style!
The EAST OAK 50,000 BTU Patio Heater delivers powerful, ETL-certified outdoor heating with a durable double-layer stainless steel burner and convenient wheels for mobility. Its patented round table design adds functional elegance, while advanced safety features like tip-over and flame-out protection ensure reliable, worry-free use in both home and commercial settings.
N**E
Legit outdoor heater.
Legit outdoor heater. This is a solid device! Easy to assemble and does the job!
D**X
High quality, great instructions, nice heat output
I was skeptical that this would be just-another-nameless-manufacturer of relatively inexpensive (i.e. cheap) patio gear, but I was wrong.This heater is nice for the price. It's sturdy enough for the purpose (especially if you get the sand/water tank for extra weight), and it puts out a decent amount of heat over a wide area. The 50K BTU unit is pretty big (I didn't really consider the size of the baffle when purchasing - be warned). The heat is even, and the heat mesh puts off a nice glow as well.It was pretty easy to put together, and the quality of instructions (color, with pictures and diagrams) and components (everything has a spare, not using soft metal, etc.) are excellent.I am quite happy with this brand and purchase.
S**E
It works again, now
For what it is and the price, it provides a nice heat. I’m not so sure about quality as after the first time I used it and stored it for over 6mo, it didn’t stay lit. However, it was fortunately under warranty still and East Oak was nice enough to send me the entire top replacement. It probably only needed a new thermocoupler and maybe a new dump switch, but it’s all brand new now. It works nicely again. So 5 stars for the service, maybe 3.5 for the heater.
H**Y
Well made and keeps us warm
It was a little tricky To put together. It has a lot of parts. It works well, it’s not all that heavy and is pretty easy to use. It does leak propane slightly but otherwise it’s good.
C**R
Quality Construction Great Customer Service
This is an update after a few months. Igniter went bad. Customer service responded immediately and shipped a replacement- the entire burner assembly. They also followed up several times to check on the status. I’m very impressed.I ordered this heater after looking at dozens of other units.It took me about an hour to assemble- by myself, in 20 degree weather. Two people? 20 minutes. Directions were amazingly clear. Diagrams were large enough to read.Lighting it took two minutes, including reading the directions.It puts out a lot of heat, all directed down as advertised. Turn the dial to adjust the flame .The burner is a little noisy, like the blowtorch it is.The aluminum domed reflector sends almost all the heat down.Runtime:Peak burner output: 40,000 BTU/hourPropane has 21,500 BTU/#Standard propane cylinder is 15 #.You could run for over 7 hours at full output, longer at part load.
B**S
Excellent price for such a high quality stainless steel item. Really does put out good heat safely!
Easy to put together within an hour. Make sure to tighten all bolts and screws tightly. Once together was able to quickly turn on and control amount of heat to radiate. Simply amazing warm heat for a 15 foot to 20 foot sitting area and easy to move around with the side tipping wheels. Affordable price for stainless steel item. I think I will be buying another one soon for that price. Definitely buy the directional attachment for directing all heat to one direction instead of complete wide circle around 360 degrees of heater. Stainless steel reflectors do what they are designed for. Worth the extra $35 dollars.
R**E
Support team is phenomenal!
I have had this patio heater a little less than a year. One evening, we had exceptionally strong winds and the heater fell over overnight (while powered off). After that, the heater would no longer stay lit, so I reached out to their support team. I cannot say enough about how wonderful my support experience was! Their team promptly sent me a replacement part and it was easy to install. Now my patio heater is working wonderfully. Most companies don’t handle support nearly this well, and this was a pleasant surprise. I would absolutely buy items from East Oak again!
A**M
Great! Had an issue with the ignition, but customer service resolved my issue
I am pleased with this product for everything except the ignition switch/button. On third use, the ignition button does not work. If you have a multipurpose lighter close by its not a problem. But it is inconvenient, hence why the loss of 2 stars. Otherwise I'd give it a 5 star as it looks great. It gives off a good amount of heat and was a decent value.Update: Customer service reached out and offered a solution to resolve my concern. This company is great, and I appreciated them going above and beyond.
Trustpilot
1 week ago
2 months ago