I ordered the cream as advertised but received the balm. Is it balm or cream?

I got the balm too despite it being advertised as cream. My husband ordered this as it’s my favourite hand cream but when I opened it I realised it wasn’t right. It is far too thick to the point it’s hard to get it out of the tube won’t be buying again

Deliver to EGYPT

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The Body Shop Shea Hand Cream 100ml

Product ID: 57030543

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Details

Brand
The Body Shop
Item volume
3.4 Fluid
Item dimensions L x W x H
14.6 x 5.9 x
Age range (description)
Adult
Special feature
Moisturising
Active ingredients
Shea butter

🌿100% Community Fair Trade Shea

👐Softens & smooths hands

💧Deeply moisturizing cream

Description

🌟 Elevate your hand care game with ethical luxury and lasting softness!

SILKY SMOOTH FINISH - Leaves hands feeling irresistibly soft and smooth, perfect for a polished professional look.
UNIVERSAL SKIN LOVE - Gentle enough for all skin types, making it the ultimate everyday essential for busy millennials.
COMPACT TRAVEL READY - 100ml tube fits effortlessly in your bag for on-the-go hand care anytime, anywhere.
INTENSE HYDRATION BOOST - Rich, creamy formula delivers long-lasting moisture to combat dryness and roughness.
ETHICALLY SOURCED LUXURY - Infused with Community Fair Trade Shea butter from Ghana, supporting sustainable farming and fair wages.

The Body Shop Shea Hand Cream 100ml is a moisturizing cream enriched with Community Fair Trade Shea butter from Ghana. Designed for all skin types, it nourishes and softens hands, leaving them smooth and hydrated. Packaged in a convenient 100ml tube, it’s perfect for daily use and on-the-go hydration.

Specifications

Manufacturer	The Body Shop
Package dimensions	15.3 x 6.2 x 3.7 centimetres
Package Weight	0.11 Kilograms
Item dimensions L x W x H	14.6 x 5.9 x 4.1 centimetres
Item weight	0.24 Pounds
Brand	The Body Shop
Format	Cream
Volume	3.4 Fluid Ounces
Scent	Shea Butter
Skin type	All
Special features	Moisturising
Target audience	Women
Item model number	handcreams_02
Product Dimensions	14.61 x 5.89 x 4.09 cm; 110 g
ASIN	B0713W89P6

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