You have to hold the bottom button (by the writing) for several seconds and it will turn it off. It will beep! Also, it does shut off after a couple hours. Hope this helps

I bought one but it’s thin.they mostly seem so but is this one thicker?

Personally, I find it’s a lot more comfortable than any heating pad I’ve used. It’s thicker, well padded and can conform to your body. It’s a personal preference and I really like thickness.

How do I file a warranty claim?

I have the same problem. The email address on the warranty page doesn't exist.

Cord how close is remote to the pad?

I keep mine close with a little cord tie but there’s cord space if you don’t want it close.

Desertcart Logo

Deliver to EGYPT

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

🔥 Wrap Yourself in Warmth and Style — Because You Deserve the Best!

LUXURY YOU CAN FEEL - Twice as thick Sherpa fabric delivers plush comfort and superior heat retention
SET IT AND FORGET IT - 8 timer options up to 24 hours for hassle-free, safe heating
VISUAL TACTILE DELIGHT - Elegant flower pattern with reversible soft cream side for style and coziness
MACHINE WASHABLE CONVENIENCE - Easy-care design keeps your heating pad fresh and ready
TAILORED WARMTH AT YOUR FINGERTIPS - 12 heat levels from 101°F to 167°F for personalized relief

The GOQOTOMO Flower Heating Pad combines 12 adjustable heat settings and 8 timer options with a luxuriously thick Sherpa fabric that’s twice as thick as standard pads. Its reversible flowered and cream plush sides offer both visual appeal and supreme comfort, while the machine-washable cover ensures easy maintenance. Designed to soothe tense muscles and cold stiffness, it’s the perfect blend of style, function, and convenience for modern wellness.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.