🐱 Feed Smart, Live Easy!
The PETLIBRO Automatic Cat Feeder is a state-of-the-art wet food dispenser that keeps meals fresh for up to 3 days using semiconductor cooling technology. Controlled via a user-friendly app, it allows pet owners to manage feeding times and portions remotely. With safety features like an anti-pinch lid sensor and easy-to-clean materials, this feeder is designed for both convenience and peace of mind.
N**E
Did not work for me, but company reached out & will provide updates...
June 2025: I was sent a replacement product and then I got super sick (pneumonia) for a few weeks. The company reached out a couple of times to address any questions or comcerns, but I wasnt able to set it up until recently.My first one was obviously defected because this works like a charm! It takes my responsibility out of feeding the cat. He is learning that the wet feeder has the control, so no more early morning meows due to his "starving." Also, since it occurs at the same time every day, he can plan when to expect it. Win - Win. Thank you, Petlibro!May 2025: The company has personally reached out to me to try to understand my issues and make it right. They are working on making the app better and also are sending me a replacement product to see if the cooling issue was a defective product. I will continue to update.March 2025: Horrible for multiple days. My cat knew better than to touch the spoiled food. Look at these picts of chicken. GROSS!The app sucks for multiple days as well.
K**Y
Terrible experience
I purchased this automatic cat feeder two weeks ago, and I am extremely frustrated with the entire experience. I cannot tell you how many times I have attempted to connect it to my Internet. I have 2.5G like required. I even bought a range extender to help with the connection. After spending over an hour on the phone with my internet provider, they gave up, unable to figure out why it wouldn't connect. I even have a tech friend come over to try and they gave up as well.I attempted to reach customer service, but there is no real support — just automated replies. I followed all their troubleshooting steps, watched the instructional videos, but nothing worked. To make matters worse, after trying everything, the cat feeder stopped turning on altogether. It hasn’t been used/touched this whole time. I replaced the batteries with brand new ones, and still, it won't power up.This product is incredibly frustrating, and it's clear that it's not worth the hassle. I had high hopes for this device, but it's been nothing but a headache. I'm returning it and won't be looking back. In the day and age, there is no reason for a device to be this difficult to connect to your wifi. Extremely disappointing.
R**5
Another advantage of the digital world
I thought what the heck. We camp and travel doing many 2 nights to four night trips and take one cat but leave one home as they will kill each other if we keep them together.The one is fine with us going as long as we talk to her on the Blink security system and check in. She likes her wet food and so I thought I'd give it a try. I particularly like how it keeps the food cool.The electronic interface is intuitive and easy to use and does what it is supposed to. The only thing I might suggest is a recordable message instead of the chime to let them know its open. I have a dry food dispenser that I can do a message on that goes off when the food drops. Just a quibble. Not a big deal. They are cats...So, the programming. I've got it down now. I was doing one long open for eating four hour thing once a day approach at first but you can repeat up to a three day cycle. The food is kept chilled until it opens and so different from others that don't cost a fortune, the cat gets fresh food. I thought the pan for the helpings was stainless but it's plastic, but that also is not a big deal and I can see why that may have changed.As far as programming goes. I now program it so it opens multiple times a day for short periods like an hour. You can repeat the cycle so when one up to three day programmed cycle is over it will start again the next day. Or you can do a full three time open cycle in one day then repeat it. For a three day trip this keeps the wet food fresher and it keeps a bit more interaction going.I give this a big thumbs up. So does Oklahoma...
J**L
Works as advertised but with some caveats
Works fine. I had no issue setting up the unit and connected to the app via wifi. However the unit doesn't keep the food very cold. Maybe the plastic food tray is the culprit? I keep my home at 73F all the time. I would suggest to put the wet food in the fridge to keep it cold before you put into the unit.The unit also is quite tall, so I placed three piece of woods on the ground so my cat can reach into the bowl easier. It would help if the dish is shallower.In short, the product works fine but you need to make some adjustments. I only use it when I am away for a day or 2.
S**S
Its a good product but can do way better
The hardware is really good. One of the few wet food feeders thats refrigerated. One benefit that I discovered after getting the machine is that it can help in reducing the cat food smell in the house. Since its open for only 10-15 minutes at a time and is refrigerated for the rest of the time.Now the cons- Most of my issues are with the software. This is a good thing because i'm hopeful that a lot of these issues can be fixed.- I dont know how many cats eat all the wet food in one session. Our dont. Give us an option to schedule the same meal to open multiple times in a day. Currently I have to do it manually.- When i reopen a meal manually, the whole time schedule and history gets messed up. It shows weird times and dates for all the meals. So I have to constantly remember what meal did I last open.- Because the automatic schedule wasnt really working out for me, I tried manually feeding them. That is somehow less confusing to me, since it literally shows me what meal I'm going to open. The only con is that I cant open it with a timer. So i have to remember to close it in 10 minutes.- Put a camera on the next version so that I can see whether the cats finished the food or should I serve them again later.- Its bigger than we expected. We had to put a stool near the feeder so that our kittens can get to it.I would rate it 5 stars if they can fix at least the software issues.
Trustpilot
3 weeks ago
1 week ago