Thermosafe 432 U-tek Refrigerant Gel Pack (case of 36)

**** UPDATE: Sept 27, 2023 ******** 1 STAR REVIEW UPDATED TO 5 STARS ****After leaving a 1 star review for the inconsistent picture/description issue on the website, I was contacted by the vendor within 24 hours. The vendor reviewed my situation and immediately resolved the issue to my complete satisfactionWith such quick action by the vendor, I am upgrading my rating to 5 stars based on my previous purchase. If you get the the ice packs that say +30F, they freeze well in my standard kitchen freezer and remain frozen for an exceptionally long time.However, be very careful when placing your order. If you order the packs that say +30F, they will freeze well in a standard kitchen freezer. If the ice pack says -10F, you will need a very powerful freezer to get them to freeze solid.I am so happy with the outcome of this issue, I will be placing another order... this time to get the +30F ice packs !!+++++++++++++++++++++++++++++++++++++I needed more ice packs that freeze in a regular kitchen freezer. The picture on the Amazon website shows that the product will freeze at +30 degrees F, exactly the same as the ones I purchased a while back.However, the product details say the product will not freeze until -10 degrees F. I received the ones that won't freeze until -10 degrees.Who has a kitchen freezer that can get to -10 degrees?After dealing with the vendor and Amazon cust serv, neither will take responsibility for this inconsistency and help remedy the problem.Now I have 12 "ice" packs that will not freeze. Total waste of money

Product works as described when delivered intact. I have purchased previously without problems. However, this order (two boxes of 12 each = 24) arrived damaged. Five packs (two in one package, three in the other) were broken and leaking the viscous contents (see photo) in the box and all over the other packs. So, 20% of the order unusable and cleaning of the remainder necessary. These packs are made of very tough material which last quite a long time unless cut. This suggests either poor QA and poor handling practices.

Great packs. Well worth the money! Just don't hold on to them too long! ThermoSafe U-tek 420 Phase Change Material Gel, -23°C Temperature, 7.5" L x 6.5" W x 1" H (Case of 12)

Not the fault of the product. I just missed that detail when ordering. Apparently unable to return or exchange for the correct product.

Helps stabilize the temperature of frozen meat in our automatic defrosting freezer.

Great