If I use the option to exchange a phone, is there a way to receive the new one before handing over the old one to be able to pass the data from one?

you always receive the new one first! They give you time to send in the old one.

Not a physical hardware sim but electrical one can be downloaded from carrier.

hola, este telefono es anti agua? contiene de memoria 256 gb? funciona en costa Rica?

Yo compré dos y uno lo están usando con Kolbi y el mío con Liberty, no tenemos problemas. La SUTEL me envió un msj que detectó que el celular no fue probado para los estándares del país por lo que no puedo solicitar garantía (con algún almacén). Pues es contra agua sin embargo no lo utilizo con esa finalidad.. Es un muy buen teléfono!

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UK
India
USA
Japan
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Specifications

Display	AMOLED
Display Pixel Density	425 Pixels Per Inch (PPI)
Resolution	1080 x 2340
Screen Size	6.1 Inches
Video Capture Resolution	8k
Camera Description	Rear, Front
Shooting Modes	Night Mode
Rear Facing Camera Photo Sensor Resolution	50 MP
Sim Card Size	Nano
Water Resistance Level	Water Resistant
Additional Features	Fast 4nm Processor, Brightest Display
Color	Green
SIM Card Slot Count	Dual SIM
Connector Type Used on Cable	Lightning
Form Factor	Slate
Biometric Security Feature	Face Recognition
Operating System	Android 12.0
RAM Memory Installed	8 GB
Memory Storage Capacity	128 GB
Item Dimensions	5.75 x 2.78 x 0.3 inches
Item Weight	5.76 ounces
Connectivity Technology	Bluetooth
Wireless Network Technology	LTE
Cellular Technology	5G
Wireless Provider	Unlocked for All Carriers
Battery Charge Time	1.05 Hours
Battery Power	3700
Battery Type	Lithium-Ion
Battery Capacity	3700 Milliamp Hours

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.