ETEKJOYElectronic Door Lock 3-in-1 Password RFID Card/Tag Hidden Keyhole Digital Touchscreen Keypad Left/Right Lever Reversible Handle Keyless Smart Auto Lock

We purchased the lock a few weeks ago and installed it shortly after receipt. As others have noted, the locks construction is solid and we've been happy with the overall performance. Installation was a bit of a challenge initially as the instructions are not too detailed but we worked our way through. The rfid tags are pretty easy to use and we have the two keys as well. It would be nice if you could keep the door unlocked, although it hasn't been an issue for us. I prefer to use the electronic keypad.

Two of these locks were purchased for a small business as part of a COVID-19 social distancing effort. Install was easy and straightforward. However, after only a week, one of the latches sheared off. I was able to repair this by sacrificing another lock set that we had on hand. By week three, the second lock would only open by turning the handle up and the other locking mechanism was broken completely. Programming and interface of these were good however, the hardware is trash.

This is an update. We have had this lock for over two years and it works flawlessly. I love using the fob and the number pad.We had to change the guest code once and had no problem. I would recommend this lock if you have the skills and patience for the installation.We have just installed the lock and want to share some tips that may help.I suggest you read these notes along with the manual. The videos help more than the manual, which is a little hard to follow. ( I don’t understand why the manufacturers can’t hire a native English speaking proofreader.) But even with the videos, you can make some missteps.Part I Program RFID fobs first.If you read the English-like directions you can figure them out. But they haven’t quite got the knack for vocabulary, so here is a simpler and, I hope, clearer script. We programmed the lock before we installed it on the door, just in case we had to reset it factory default (which we did). On a table, we put both parts together and attached the handles. (The horizontal pins that hold keypad handle retract when you insert the key barrel and turn it.)This is from page 3 / 5 of the instructions, at the top. Some terms:The “initialize button” is accessed through a little hole in the casing at the top right on the back of the keypad unit (Outdoor half). You need a small screwdriver or needle- type instrument to access, or use the cotter pin (which you will need later) in the bag with the screws. .Fobs: They make a distinction between an administrative fob ( their term: “manage card”) and a guest fob. There is no physical difference among the 5 blue fobs they include, so don’t waste time looking for some designation. The first two fobs you use will become the admin fobs after they are programmed. The other three will be guest cards. All the fobs will open the lock, but only the admin fobs will allow changes to codes and such.Programing the fobs:Remove the black cover on the inside unit (two screws) and insert 4 AA batteries. Close.Connect the cables from each unit.Using needle-type tool, hold down the initialize button on the back of the keypad unit for 3 seconds until you hear a long beep. (You might watch the video for this)Then pick any one of the 5 blue fobs and swipe it over the card icon on the number pad. This is your first admin fob and you will hear one long beep.Take another fob and swipe the card icon. You will hear two long beeps.After 5 seconds, try the handle to open the lock. Both fobs should work.Now the guest fobs:Take one of the admin fobs you just programmed and swipe, then immediately swipe the other guest fobs one at a time.If a fob doesn’t work, swipe the admin fob again followed by the guest fob. We had to repeat the step for one fob which didn’t take the first time.Part II Passcodes:The video for this part of the installation proceeds quickly. In the first part the technician shows you how to change the 8 digit default pass code - 12345678. It is the pass code from the factory. Please note that you do not have to change the code. The administrative code must be 8 digits (bytes to them).In either case, you will probably never use the administrative passcode because you will want a shorter 4 digit code for daily use.Administrator CodeIf you want to change the administrator pass code, here is the sequence:tap the number 5 (this just wakes up the pad and touching any number will serve.enter the default factory pass code: 12345678, then hit #.tap the number 1put in your own 8 digit pass code and hit #put in your new code again and hit #You will hear 5 beeps if it succeeds.I would recommend that you test the lock by entering your new admin pass code.Guest Codeenter your admin pass code, then #tap the 8 keyenter 4 to 6 new numbers, such as 3425, then hit #enter the same 4-6 number again, then hit #Test and celebrate!NB: : If for some reason the pass code programing gets messed up, you can always do the initialization procedure again, BUT once you reinitialize, you will have to start from scratch; redoing both the fobs and the passwords.Part III Installing the lock on the door.The installation videos are pretty straight forward except for one omission that can cause a real headache.In the video, the tech picks up the keypad side of the lock with the bar already installed and inserts it into the demo door.Be careful, nowhere in the manual is it indicated how to install the square bar. I installed it with the grooved end in the exterior keypad side, and that is correct. But when I assembled both parts, the handle worked only one way wouldn’t lock at times.What they don’t tell you is that the grooved square end is to be inserted in the housing, and thenboth the housing, where the grooved square end inserts, and the the bar have a little hole. You insert the cotter pin through the hole to secure the bar. After you insert the pin, bend the ends upwards around the housing. This pin prevents the bar from slipping out of the housing and disabling the lock.Two more tips:If you first attach the black interior unit plate to the door as instructed in the video, you may find that when you try to attach the outer unit to the black interior plate with the three machine bolts, that it is difficult to align the bolts and housing. I suggest, first, that you screw the three machine bolts through the door hole and into the keypad back, leaving them a little loose until you have the keypad unit straight and aligned. Then use the wood screws to secure the black interior plate to the door.Lastly, you will need to tuck the electrical cord into the housing of the inside unit, obviously. I curled it around the bottom , and then, when I went to insert the outside lower screw, I found the hole blocked by the wire. You have space to put the wire higher in the housing to avoid this. It makes it a little easier.My lock now works perfectly. Aesthetically, it looks a little chunky and the door handle levers are a little wiggly and saggy, but these little things are far outweighed by the keyless functions.Hope this helped.

This is the first time ive tried one of the electronic door locks and I have to say I like it. It was fairly easy to install and is great quality. It's definitely weather proof and I doubt it will rust or anything because its good quality. The RFID aspect is really nice also. It makes it super easy to unlock and provides quick access. Way better than a standard key pad. It also has a nice touchscreen feature that proves useful. All around great product and highly recommend.

The inner door handle rests on the door hardware because this set came without the two screws that keep it attached. Had to go to the hardware store to find something that would keep it on, but it’s not a perfect fit. It really is a hazard if in an emergency we were scrambling to put the door knob back on to get out. Clearly no one is quality checking these kits.

At first, I really liked this lock. Great to have 3 options (RFID, numbers and key). I had this on an entry door so the number pad was on the outside but under a porch roof. After a couple of months, the keypad stopped working but the RFID tags worked. I wrote to the company for advice and help because there is no documentation online or on their website. I felt like I was in a very bad vaudeville sketch.The responder completely misunderstood my message and thought I was asking for programming instructions. So I clarified. Then he thought I was asking about the metal key. So I clarified again. Then he explained about the RFID tags. It went on like this for several messages where he responded to everything except exactly what I was asking. He (I assume a he) had to have worked hard to keep misinterpreting what I wrote so comically. I commended him for his prompt replies (less than 24 hours) but it just astounded me how oblivious he was.Finally he said that I had a defective keypad it sounded like. I asked whether it was covered by a warranty and he said their warranty is only a month. If a company only gives a warranty for a month, that should tell you something. It tells me that they know this stuff breaks quickly and easily. Although I love having an electronic lock, I will not make the mistake of trusting this company again. I encourage you not to trust them either. Although if you want a good laugh, contact me for a copy of the e-mails.My advice, electronic locks are great but this company, and this lock, is NOT. Avoid.