20 inch Extra Tall Toilet. Convenient Height bowl taller than ADA Comfort Height. Dual flush, Metal handle, Slow-close seat

If you have a mobility limitation with your legs, this can be a major improvement to quality of life. It is tall enough that when you go to stand, you can rely on handrails and upper body strength to boost and steady yourself. A regular height bowl, for many, requires a lot of knee stability and quad muscle to "launch" yourself upright. However, if you have muscle damage or nerve damage or severe arthritis, that kind of "launch" is not an option. Rather than rely on a commode, this toilet allows you to use a walker to access your bathroom and then transition from standing to what I would call a high-chair or bar-stool sitting posture. You can remain independent and do your business, and then return to upright walking posture with basic hand grips. The bowl is very stable, unlike the rickety tower of add-on seats that some try to use to gain height. Also, there is good separation from the seat to the water level, so if you need to use mechanical aids for hygienic reasons, you will not contaminate them with bowl liquid. It would be well advised to set a commode at the height of this bowl and see how you feel about it -- sort of a test drive.OK, now some cautions. First, as it is extra tall, your floor must be level. If your floor is off level, be sure your plumber brings a real shim kit to level the bowl (not wood shims, or washers, or quarters but a real flange and shim kit. I have found that the bowl seals well with both traditional wax rings and newer foam "donuts."Be sure you tell your plumber to bring an extended fill pipe or hose. I needed a 20" line for the installation I had done.The dual mode flush handle had, in the model I received, a square opening in the tank and so it mounted very securely with a back-nut and washer and was easy to index. The handle operates something like a throttle cable or pentaflex cable where a stiff inner wire moves to and fro and a rigid outer sheath remain in place. Do not allow that cable to be kinked during un-boxing.The tank mounts securely. There is a rubber gasket that must be properly applied, but the instructions are very clear about this and my plumber had no trouble putting it into place. When properly applied, the tank has two nylon bolts that attach it to the bowl. As they are gasketed on the inside of the tank, my plumber told me the trick is not to tighten from the inside of the tank (the fasteners have a slotted head), but use a specialty four-point crown wrench from the bottom and just stabilize the bolt with a screw driver. This brings the tank into solid mechanical connection with the bowl.As for the dual flush, my plumber said it was all standard "guts" and he said the included parts were of good home-owner grade quality.The energy of the flush on this thing is fantastic. I am old enough to remember having a 5 gallon flush toilet in my first house. This unit rivals that with a satisfying slosh and gurgle that makes you want to keep an eye on the family cat lest it be drawn-in during the ensuing suction. In candor, even low volume flush in this will handle many solids, but high volume fully evacuates the bowl. I cannot image what you could do in this thing that would ever require a second flush.The tank lid fits firmly and mates well to the tank.The seat that comes with it is middle-of-the road quality, but you will likely do what I did and have a specialty seat installed. If you order this toilet, you are kind of opting-in to a customized fixture set-up.The person I had this installed for found it very reliable and its height and features gave them a big increase in independence. (I had two installed, one from Amazon).The shipping packaging is good, but if you are asked to sign for a shipment (comes as 2 boxes), be sure there are no intrusions or penetrations to the cardboard. One person can un-box, but it was much safer when I gave the plumber a hand.Although I know a bit about plumbing and have replaced a regular toilet before, I would say (especially due to warranty) that this would be best served by a professional install vs. DIY.

This toilet is 20 inches tall. It is great for tall people. We got it for my 90 year old mother who has problems walking and standing up from a seated position. She can very easily lean a little and be seated on it. She has no problem standing from the seat. It has two position flushing, both do a good job moving things out the bowl. It may be too tall for small children to use without a stepping stool.

Very good quality, flush is extremely effective

I like the height of this toilet. It flushes well and clears the bowl. It has only been stopped up once. The handle falling down is the only complaint.

Great buy.. worked exactly as it should

This commode is well designed. THE HEIGHT IS A PLUS. We are tall people and seniors. It is a relief to not struggle to sit on and get off this commode. It is deep and especially suitable for men who has problems with their genitals not touching the commode and the water in it. We don't need bars to hold on to. It is such a BIG change from the lower made commodes. I am so glad we purchased this particular one. The cost is well worth it.

The toilet has been amazing the flush is strong, it fills fast,and the customer service is great. First I thought it was too expensive, then I started using it: well worth it.

First, there is not much to add that has not already been stated about this high toilet. I ordered this unit for its height and based on the number of good reviews.The two packages arrived with only minor surface damage to the boxes. The bowl box was listed at approximately 70 lbs. and the UPS driver used a dolly to transport the boxes to my garage. Both items were well packaged and no damage whatsoever inside the boxes.I unpacked both boxes and inspected to ensure all parts and items were there before notifying my plumber. Everything was well packaged and organized. All parts included.I did call support to ensure the toilet seat I received was correct and not missing the mount. The artwork depicted a black mount; mine was white and already installed in the white seat bracket. I had to remove the bracket of course before installing. My bad.Customer support is amazing. A real live person answered immediately and was very polite, patient, and helpful. I called back later with another question. Same thing! Phone call was answered on the first or second ring. Great Support which again is why I have taken the time to write this review.The bowl and tank appear to be of normal quality with no flaws that I could detect. I especially like the pull-up handle for low water volume flush and push down the handle for normal flush. Very Logical for normal flushing. According to my plumber, less likely to cause confusion with guest clogging the toilet.Another design feature I like is there is no chain inside the tank to raise the flapper when flushing. I am still not clear how this mechanism works. But it’s great with very little pressure required to flush.While we have only used this unit for a few days now, we are very pleased with the unit and the excellent customer support.