Road TopWireless Carplay Retrofit Kit Decoder for Mercedes Benz C/E/CLA/GLA/GLK/CLS/ML/GL/GLK/SLK Class 2012-2015 Year with ntg4.5 ntg4.7 System, Support Wireless Android Auto, Mirrorlink, Navigation

Es un producto cuyo empaque y unboxing es una buena experiencia. El manual cuenta con la información suficiente para hacer una correcta instalación. Solo recomiendo ampliamente que tambien busquen videos de youtube, sobre todo para desarmar las ventilas de aire y la radio. Si es obligatorio contar con herramientas plásticas para no dañar el tablero y sobre todo los seguros de las ventilas; se requieren unos ganchos para poderlos desasegurar. Tambien desarmadores o matraca con puntas T20 porque los van a necesitar una lámpara o tu cel para iluminar y mucha, mucha paciencia para instalarlo. Desarmar el embellecedor con las salidas de aire, contando con las herramientas adecuadas, no es tan complejo, pero si de calma. Una vez retirados, la radio cuenta con unos tornillos T20 en la parte superior. Habrá que quitarlos. Una vez realizado se bajan los seguros y queda libre. Cuidado, hay unos cables a la derecha de la radio que debemos desconectar antes de jalarlo. Debemos mover la palanca de velocidad para poder retirar la consola. Se puede hacer encendiendo el auto y moviendo la palanca o sin arrancarlo botando con cuidado la cubierta de piel con la lengüeta que desatora la palanca (ver videos de ejemplos o el manual). Una vez retirado la radio, saquen foto de como estan acomodados los cables, por si requieren ponerlo como estaba original y empezar a hacer los pasos y conectar todo como lo indica el manual. Considera de una vez donde vas a acomodar el modulo negro ya que sinceramente el espacio que ofrece el MB w204 es nulo y va a ser una verdadera pesadilla a la hora de volver a colocar la radio en su lugar. Personalmente decidí dejarlo afuera y colocarlo debajo de la guantera, en la cubierta inferior que oculta el filtro de polen, pegado con velcro de alta resistencia y practicamente pasa desapercibido. Además, si existiera algun problema, que los vas a tener al principio, habra que desconectar y conectar de nuevo, o si en un futuro instalas una camara frontal o un aparato con hdmi, como una dash cam u otra cosa, será mas fácil instalarlo con el modulo disponible a tener que volver a desarmar todo de nuevo. Ni de broma lo recomiendo y ni se puede. La conexión del cableado es relativamente fácil, solo con cuidado de la fibra optica. El arnés que conecta los cables originales del auto es muy engorroso y complejo de acomodar en su multicontacto y a la hora de reinstalar todo, por lo que es mejor colocarlo por debajo de las guías inferiores de la radio. Y sacar los cables que se conectarán al modulo negro. Antes de armar todo pruebenlo, porque al principio presentó fallas, como pantallas negras y sin sonido. Esto último se arregló conectando los cables de grnd, según el manual, de los arneses. El cable de la antena WiFi la puse en el piso de la consola central perfectamente oculto y la antena la pegué a lado del asiento del copiloto, en la consola central... muy limpio y discreto. Lo mismo con el cable AMI, muy discreto y lo oculté con la pieza de las ventilas traseras. La configuración fue rápida, pero tuve que desconectar el modulo como cuatro veces porque la pantalla se puso negra por completo y dejó de funcionar, también ocurrió que la radio no se apagaba porque el teléfono seguía conectado con el bluetooth y android auto. Como dije, se requiere mucha paciencia y tambien objetividad. Lo mas complejo de todo fue volver a montar la radio, la caja con la multiconexión del modulo negro estorba mucho y hay que probar acomodarlo por debajo del espacio de la radio y con una presión controlada. Creeme, una vez que lo lograste reinstalar ¡Jamás querras volverlo a desarmar! Lo único que me falta resolver es que el control por voz de google funcione con Android Auto, ya que la voz original del auto me indica que las ordenes realizadas por google android "No son validas" y este no se oye. Ya funciona por el momento la interfaz visual de android auto, su activación automática al encender el auto, inicio de música automáticamente, spotify, samsung player, youtube, waze, llamadas telefónicas y la cámara de reversa. Veré en los próximos días como funciona y les comento.ACTUALIZACIÓN 11/11/2022 El aparato sigue teniendo el problema de que a pesar que se escucha que se activa y el teléfono se conecta inalámbricamente, no envía señal de video al monitor del auto. Solo dejo de usar el auto por dos días y ocurre esto. Se ha solucionado de forma parcial desconectando los cables CAN, pero vuelve a fallar. Ya envié un mensaje de whatsapp al fabricante para que me de soporte técnico. Si no me responde pronto tendré que optar por devolverlo, teniendo que desarmarlo. Lo molesto es que no entre de forma normal y simplemente la pantalla se pone en negro.Actualización 14/11/22Recomiendo ampliamente que antes de encender el auto, primero desbloqueen su teléfono y así se garantiza que entre se emparejen este y el kit. Hasta el momento eso es lo que mejor ha funcionado.Actualización 18/11/22Producto con defecto en interfaz de video, ahora la falla es permanente, simplemente no hay video. Y nadie de la compañía responde, ni servicio técnico ni nada. Voy a proceder a desarmar todo de nuevo y devolverlo. No lo recomiendo.

I purchased my 2015 GLA 250 CPO as a bare-bones (no options) well-priced entry point for Mercedes. But, I quickly learned that I needed a backup camera and the so-called "infotainment system" was not very good at providing info (nor entertainment)! (NTG 4.5) I had no navigation, no backup camera, pretty much nothing but a radio and an input for an iPod. It left me using my Android phone for pretty much everything and nothing was integrated with the car.I purchased this unit and I must admit it took me something like a week to install. Granted, I didn't need the car for the week and it was 95 degrees in the shade sometimes, so I didn't spend a lot of time on it each day. But, this installation is not for the faint of heart. It is actually very simple in terms of connections, but taking your Mercedes apart can be tedious and scary. I would watch YouTube videos for different types of installations showing how the different parts of the car were put together, and carefully do one section at a time until I had my entire dash and tailgate carefully disassembled. It was a frightening sight but it all went back together beautifully!I added two cameras: a front camera in the emblem and a rear camera in the rear hatch-latch (each purchased on Amazon for under $40). These work GREAT! When I shift into reverse, the rear view pops up on the screen and when I shift into drive it switches to the front camera for 10 seconds. This is absolutely awesome for parallel-parking in tight spaces.I am having some trouble with connecting to Android Auto; it only seems to work 1 in 3 times or so. But, I have come to realize it is my phone because my husband's phone (we both have Moto Z3s) connects every time. I might reset or replace my phone sometime soon because I expect that will resolve itself with a change of phones. My phone has been acting weirdly in other ways lately, so I am pretty sure something is messed up with my phone.There are two options I wish this unit had in order to make it absolutely perfect:1. an interface to an OBD2 scanner. Android Auto has no app for that (DUH??) so it would be nice if I could view my real-time dash information on the unit (notice in my photo I have my phone mounted below the stock screen, running Torque Pro).2. an add-on inline DVR that could record images from the camera. Like, a pass-thru RCA in/out that captures the camera feed as it goes through the unit. That would turn my front camera into a "dash" cam but very unobtrusively. I cannot imagine such a thing doesn't already exist, but I haven't been able to find anything that will do that. The manufacturer points out that they support dashcam standards, but I'm looking not to use my dashcam as the camera feed, but the camera feed as my dash cam. Hope that makes sense.Both these features would be really nice to have, but this thing is an awesome upgrade as it is already. I got what was probably $1200 worth of functionality for $300 (plus a bunch of sweat & swearing).The instructions were perfectly adequate for what needed to be done. I never needed any support so I cannot comment on that. Overall, I am thrilled!

So far the unit works well on Bluetooth. Having the phone Bluetooth connect to both the unit and to the Mercedes Bluetooth seems to be the trick.The installation is challenging. Watch videos on how to remove the dash and radio. You will also need to remove the trim plate behind the glove box. Here are a few tips:1. I did not need to remove the Climate Control head unit.2. The decoder box will not fit behind or around the radio head unit on this vehicle.3. I placed it in the small net on the passenger side foot well.4. You can run the installation cables through a small hole at the back lower corner on the passenger side, behind where the head unit sits.5. The cables can drop down to the decoder box in the small net.6. The square adapter that the original head unit cables plug into is tough to position. I found that there is a small space right behind the climate control head unit. You can squeeze the adapter underneath the plastic right up against the back of the climate control. In that position, the radio will slide over the adapter. I could not find any other position where the adapter did not block the installation of the head unit.7. When you slide the radio head unit back in be aware that there are two swivel locking brackets on each side that need to be pulled forward prior to installing the head unit. The top of these brackets house the screws you have to loosen to release the head unit in removal.8. I ran the auxiliary sound cable along the bottom of the passenger side center console and tucked it under the trim.9. Remove the rear vent box at the back of the center console.10. There is a small hole at the top of the vent area that if you drill it out a little will allow you to route the auxiliary sound cable into the center console storage and plug it into the auxiliary sound adapter.11. Give yourself plenty of time!

After a very lengthy install and set up the unit worked great for about a month. Then the screen died and the unit was faulty. They will not return the unit Amazon will not return the unit and I am out of almost $400 it is absolutely ridiculous worst purchase on Amazon.

I paid a professional installer $150.00. That is lost. The product does not work at all on a 2014 MB SLK 250. Nothing works. Won't connect. Screen goes blank. System failure warnings pop up. Features as advertised by the seller do not work. Customer service is worthless. Time zones makes it impossible to get immediate answers. Update that was sent did not work. The product should work out of the box and it did not. I have spent hours trying to fix a defective product. Finally gave up and returning it. Buyer beware.UPDATE: Company sent me a software update that was suppose to take care of all of my issues. Loaded the update and basically the unit did not work at all. Company sent another update. I loaded it and there was a big improvement with connectivity and functionality. The unit is a hassle. It works, but not seamless. There is a short pause when using the steering wheel button to communicate with the carplay. I am keeping it because my SLK did not have a backup camera and the carplay does satisfy that need. What works the best is the mirroring function. The mirroring function, the GPS directional system and the camera are the best functions. Now that it works, I would give the system a 3.5 stars. Hopefully you will not have to go through the hassle that I did and your unit will work out of the box.