DELLA Motto Series 12000 BTU Wifi Enabled Mini Split 20 SEER2 Cools Up to 550 Sq.Ft, 110-120V, Works with Alexa, Air Conditioner & Heater with 1 Ton Pre-Charged Heat Pump

Very satisfied with our DELLA 18000 BTU mini split AC. Despite Della saying this is a non DIY unit, probably due to it being a 240v system, requiring a new 240v breaker install on the service panel, and also a system that needs to be vacuum purged before first use, I was able to self install this unit with no prior mini split experience. That's not to say I had no DIY experience. So, if you have done some prior DIY home improvements and can make sense of basic wiring then you may be able to DIY it yourself. That said, there are a few tips I would offer.First, buy yourself a torque wrench able to do at least 60 Nm torque along with some crow foot wrench heads up to 1" and use it as suggested in the Della instructions. There are a lot of YouTube videos about DIY mini split installs out there where guys say no torque wrench no worries just tighten it "real good". It pays to get the torque right. The issue is mostly refrigerant leaks if the connections aren't right. Do it. Second, buy or borrow a HVAC vacuum pump and gauge set. You have to vacuum the system before releasing the precharged refrigerant. There is some confusion out there about the pre charged coolant. Mr Cool systems pre-charge the tubing, Della precharges the compressor. You have to vacuum a Della system.Third, get a tubing bender and flaring kit. The lines are "long enough" for most average installations. But the 1/2" copper tubing does not bend easily and is easy to crimp and to make useless if the ruined bend isn't cut out. You may need a shorter line and cutting the tubing, re-flaring it, and bending it here and there may be necessary. Trying to loop or snake the 1/2" copper tubing without a bender is risky. Luckily I had or could borrow all the above tools. But I can see from having installed the kit that not having that stuff would be an issue. Lastly, make sure you install a disconnect box by the outside unit.So, all in all, not a big deal to install this unit. Worked great immediately. Cooling our garage without a problem. Also, although most guys think any wiring from the panel has to be Romex we used 12AWG copper stranded without any issues. The Della interconnect is only 16AWG stranded, so 12AWG is prob overkill. The unit draws a max of about 12 amps and recommends a max 15 amp circuit breaker.Although the unit has a count down timer, in other words you set a number of hours after which it will turn itself off, it does not have a scheduling timer that allows you to set a daily routine for on/off, temp, etc. That is one feature I wish DELLA would add. Although there is a companion phone app for controlling the unit via WiFi I did not use that app.My only complaint is the info supplied by Della on wiring the outside unit could be more helpful. Although schematics are included it would be helpful for the manual to show a photo or illustration of the completed wiring block and which wire from which cable goes where. It's obvious, after you have it hooked up. But having a as completed illustration or indication of which block is for the interconnect and which is for the mains and what is intended would be helpful.All that said, the DELLA 18000 BTU mini split is a great value at the price compared to what, to me, are the very over priced Mr Cool systems. It's super quiet inside and outside and the inside unit has a powerful fan. We like it.

I recently had installed the DELLA Motto Series 12000 BTU Wifi Enabled Mini Split in my bonus room (about 600+ sq. ft.), and I couldn’t be happier with the results. This unit is a powerhouse! It effortlessly heats and cools the space, keeping the temperature just right year-round.One of the things that really stands out is how energy-efficient it is. Even with running both the cooling and heating functions, my utility bills have already started to drop—such a nice surprise! The 20 SEER2 rating is definitely paying off. The R32 refrigerant also helps make it more environmentally friendly, which is a huge plus.Installation was straightforward, and the fact that it's pre-charged with refrigerant made things much easier. I also love the Wi-Fi connectivity and Alexa compatibility, so I can control the temperature from anywhere. Whether I'm at home or away, I have full control of my room’s climate with just a few taps on my phone.The unit is quieter than I expected, and the overall build quality feels very solid. The heat pump is great during the colder months, and the air conditioning does wonders during the summer heat.I would highly recommend this mini-split system for anyone looking to efficiently heat and cool a medium to large room. It’s saving me money, is easy to use, and keeps my space comfortable year-round. Truly a great investment!

Ordered this for my12' x 24' woodworking shop and it's perfect. Although it took a while, it was very easy to install and is completely DIY. Just follow the various videos available and you'll do just fine. As a tip, AutoZone has a free loaner program for some tools. I've heard some brands have a terrible app, but Della's is very nice. It was easy to get it paired up, is easy to use, and has good features. Overall, this is an incredible unit for an excellent price.

Pros:It's quiet. It can cool quickly when it wants to. It can heat if it decides it's in the mood. If I'm hot, I set it to 70 degrees Fahrenheit (21 c) and it cools to almost 58 f (14 c) in no time. Great for super hot days. It can still heat when it's -20 f (-29 c) outside, but it struggles a lot and would not keep us warm at all if not for the exceptional insulation.Cons:I'm not sure if the thermostat is just for show. Right now, the thermostat on the system is set to "cool" to 80 degrees Fahrenheit (~27 c), and it cools the bedroom to anywhere between 78 f (26 c) and 67 f (19 c) degrees depending on its mood that hour. When heating, it likes to keep us guessing as well. The blue light on the front is like a midnight sun. I regret putting it within eyesight of the bed. The controller screen is written using invisible ink. You have to hold it at an angle in a bright light just right to read it, and yes, I have changed the batteries twice, just in case. The Wi-Fi has never connected. I would have sent it back, but I waited too long to install it.

Why did you pick this product vs others?:This unit is by far the best unit on the market, no problem with shipping no delays and quick and easy install! Definitely runs efficient and cools the room to the desired temperature. Using it to cool a 500+ sqft garage.